I been coming at this location for over 3 years. Never have I encounter rude and disrespectful behavior . I order a small peanut power plus . I been drinking the same smoothie for over 10 years . I worked for smoothie for several years many years ago. Today at 7:10 I order a smoothie . The young lady miss-heard me and gave me the wrong flavor. Ok mistakes happen . She had two blinders running and AirPods on so I can understand why she didn’t hear me . Then she decided to go back in forth with me for 1 whole minute . After she walked up to another employee and said “ make whatever she wants cause I’m not dealing with it.” I was super nice to her . All I said was that’s not what I order , never have I ordered that flavor . When I worked for smoothie king , never was I ever this rude to the customers . To tell another employee you’re not making my smoothie is insane . I would’ve gotten written up for that . I can clearly see the standards has been lowered drastically. Please hire adults with respect . Not teenagers with attitudes. I was so upsets because of how I was treated I left . No way was I going to let someone with that hostility make me something to drink.
Update :I went back in the morning and spoke to my usual person . Thanks to her I got I smoothie . I will only go in there mornings now . That’s when you get the...
Read moreJust left this location in which I order the same exact thing at any smoothie king I visit which is a Strawberry Pure recharge. Ordered my drinks and they are kids working in here which I have a teenager so of course I'm patient. Received my drinks walked out the store tasted them and I don't know what happened in the process of making my drink but it was horrible. So I walked back into the store and asked them to remake it. The young girl automatically caught and attitude and I explained that it doesn't taste right. After going back and forth I simply stated just give me a refund in which she responded we can't I don't have a code and no manager is here. I responded call your manager I'll wait. She proceeded into the back and called the manager and said whatever she said to them and came back and repeated we can't give a refund but I'll remake it. I stated that's what I asked for to begin with. This will be the first and last time I will ever visit this location. If you are going to have children working make sure you have a manager on sight. I was nice but the next person that may not be especially with their slick mouth and comments. So your service is...
Read moreMy experience at this location was very unsatisfying. After entering, I asked if they still do $5 Friday’s. The young lady at the front responded no, but they are currently promoting $1 off of a drink Friday’s. I then asked, if there was a specific size you had to get for the promotion and she stated she didn’t know. I said will let me get the largest one and after ringing it up, a $1 wasn’t removed. I then asked why the $1 wasn’t removed and she didn’t have an explanation. I then said well maybe it’s on the medium smoothie, but after ringing that one up again no $1 removed. I then stated let’s try the small, but the same thing happened as with the other two sizes. I asked for a manager, but none was onsite. I then asked could she get assistance from one of the two other girls working. None of them knew how to assist with me getting the promotion. I finally had to ask if there is an emergency how do you contact a manager. I continued and brought 4 smoothies without the promotion and no I’m not a...
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