Kyoto Express (W Cypress St) — Restaurant in Tampa

Placed a pickup order, build your own poke bowl. The place appeared clean and well maintained. The initial appearance of my poke bowl looked great. Unfortunately they use only iceberg lettuce, big blocks of it. Typically, poke bowls have spring mix/mixed greens. They also added cucumbers, which I'm allergic to, and I purposely did not select as an item in the bowl. Otherwise, the food was fresh and tasted good. Wanted to give an honest review, but I don't mean to hurt any feelings.

**Edited my review regarding the owners response. Updating your online menu after the fact was a great idea, but trying to say "lettuce and cucumber" was listed when I placed that order to make it appear that I was confused, is a sad attempt at an apology (not that one was needed). I've added photos of my order as well as photos of your menu, including the printed menu that was mailed to us that clearly doesn't say "lettuce and cucumber" next to the "green mix" option. In the future, a simple apology for customers' inconvenience would suffice. Best of luck with...

I’ve been to this restaurant a few times and never felt the need to leave a review (positive or negative) until now. I always found it a bit odd that they charge nearly $1 for extra yum yum sauce, but it never felt like something worth mentioning in a review.

However, during my most recent visit, I ordered the hibachi lunch special and specifically asked for no mushrooms due to a mushroom allergy. Unfortunately, not only did I find a mushroom in my vegetables, but I also discovered what appeared to be a small metal bristle, possibly from a grill-cleaning brush, that was embedded in my steak.

I had already eaten most of the meal before noticing these issues, which was unsettling. The combination of a potential allergen and a sharp foreign object in my food made me lose all confidence in the kitchen’s safety and attention to detail. Sadly, I wasn’t able to finish my meal and left feeling both disappointed and concerned.

Regrettably, I won’t...

Want to escape the busy hustle and nourish your body with healthy, delicious food, but you’re pressed for time? Want to make sure that your dollars are well spent? This is the place for you! Their salmon poke bowl is generously portioned with so many toppings: cucumber, seaweed salad, avocado, pineappple, edamame, and ginger slices, all on a bed of either brown or white rice. I can make two meals out of this bowl, but it’s so good, I end up finishing it every time. Don’t miss out on the Thai Boba tea - brings a smile to my face every time and keeps me energized through a...