El Pollo Loco — Restaurant in Tempe

I ordered the guacamole chicken burrito I substituted the guacamole for avocado. When it came out, it was smaller than usual. But I just figured they started limiting portions. I get home, get comfy, set myself up, and dig in for the first bite. It tastes very strange and the food smells like sewage. My daughter smells it. And she agreed, " It smells like trash." We call and the manager instructs us to come get a refund. When I arrive, the staff are laughing hysterically and staring at me angrily as if I did something wrong. Sadly I used to love this place. I don't care how angry y'all get. It was extremely unprofessional for the staff to behave the way they did when I was attempting to get a refund rightfully due because of their poor performance. Just do better instead. See this place don't eat here something going on in...

Do not go here. They somehow lost or never got my mobile order, yes the address was correct. The restaurant tables, chairs and floor were filthy. No paper towels in the restroom. Makes me wonder about the food. Come on guys, set.some standards for service and...

Love the location off the 10! Right in-front of the mall! Menu was very visible and easy to read through the drive thru. Quick and efficient services with good prices! Love me some El Pollo Loco. Would...