Grinders Coffee — Restaurant in The Dalles

I ordered two drinks and they completely F'ed up at the most basic level. I ordered the Mexican Mocha, which would seem to imply there'd actually be some Espresso in it, right?! No!!! They forgot to add the espresso shots!!! Seriously!!! How distracted/oblivious do you have to be to forget the Espresso shots at a coffee shop?!?!

The second drink was the "S'mores" mocha, which tasted extremely watered down and tasted nothing like s'more... It did however have espresso in it, so yay for the small wins.

adding additional information requested by the owner

*Date and time of visit: Friday July 8th 6:15 PM *I understand that you're a small business and you pay for your family needs and not pleasure yachts, which is why I called first, but nobody picked up, so that's when we left feedback another way. As you stated, this is unacceptable, but sadly not the first time based upon previous reviews stating "no espresso" and "watered down." *I do not live nearby, we were just passing thru, and as such there is no making it right for us. I do appreciate your response and wish you luck in quality staffing/training...

We came here for the first time on our way to Portland, then on the way back to Idaho. Service was quick & friendly. The menu options were plentiful, but not too overwhelming. The first barista was super friendly, talkative, offered us extra coffee candies for being first-timers. I think a couple chocolate covered coffee beans already come with the order of a hot drink. She had lots of suggestions on popular coffee choices and really stood out in customer service. We got our kiddos kid sized fruit smoothie and a warm cocoa. The coffee was excellent. We got a blended and a hot pumpkin white chocolate; and on the way back, we got the same blended and a hot salted caramel mocha. Prices are typical 👍🏻 They really know what they're doing with coffee!! Worth the short drive into The Dalles and definitely worth skipping the big name competitors. We will always stop here for a coffee...

I have lived here for around a year and have gone to grinders on and off through out the year due to the drinks never being made the same. I recently asked a question when I was at the window on why my blended COFFEE drinks never taste like coffee. They said that’s because I have to ask for espresso in my drink. Can someone please make that make sense? Why would I have to ask to have COFFEE in my coffee drink??? For example I love to get an iced caramel macchiato which naturally comes with espresso, why if I were to order a blended caramel macchiato would I have to ask for shots (espresso) in my drink? It’s not like that drink is a milkshake or that there should be confusion with this. Please someone make this make sense. (FROM A...