My freezer died on Monday, let my landlord know Tuesday morning, it was ordered the same day, i received a call Wednesday morning to set up delivery, and had a new Refrigerator/ freezer installed Thursday. The whole thing was so easy! The gentleman called to let me know when they were on their way, and to make sure I was ready. I swear they had the old unit out, and the new one set up in less than 10 minutes. My kitchen is kinda tight, with not much room to maneuver appliances around, and these guys made it look so easy. Thank y’all soooo much! I couldn’t be happier with the service/ experience! A true testament as to why we should all be supporting our friendly...
Read moreThe people at Pioneer Appliances are wonderful! I ordered a new dishwasher from them, and it was delivered the next day. Davonte and Zach removed the old dishwasher and installed the new one, taking care to test its functions to make sure it worked. Davonte also did some troubleshooting that went beyond installation, figuring out why there were some leaks in the pipes under the sink. Later, when I ran the dishwasher and noticed a small leak under the sink, I contacted Pioneer and received a timely response and a return appointment. Davonte returned and figured out the problem, fixed it. Thanks to Davonte, Zach, and Elsherie! Please support a local small business...
Read moreCustomer service the way it should be done. It is so nice to work with an appliance specific store where the people that work there want to help you instead of telling you to look online, or have you stand there as they look online.
Elsherie helped us figure out our options based on specific (and frustrating)needs and provided multiple solutions to best suit our limited configuration. She was patient and provided us with suggestions without ever being pushy about sales.
I am grateful to have a brick and mortar store to support in my area. Keep up the...
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