Ordered a mother's day strawberry shortcake with cheesecake icecream cake and some added strawberries. Was not like the picture I was shown in the store at all. Barely any ice cream, it was icy with ice crystals, not creamy, no flavor, no strawberry puree as shown, barely any cake (literally barely a 1/4" slice on the bottom, and a few other chunks. Too many frozen strawberries. Only good part was the white frosting. Probably won't spend over $30 for a small ice cream cake here again. Disappointed mom. :-( if I ever get another one I'll just gear a basic oreo or simple...
Read moreI love the ice cream here. It's honestly my favorite place to go for ice cream. However, the staff is pretty unprofessional. I always go and order 2 shakes (for my husband and I). The last 2 times (likely due to having to wear face masks), they misunderstood my order and gave me the ice cream in a cup instead of a shake. I corrected them once I noticed they were putting it in a cup, and both times the employees got frustrated attitudes as though it was my fault they made the wrong thing. Makes me uncomfortable and not...
Read moreIce cream is good but here's the ridiculous part ... they have bananas and will make you a banana split but will not mix banana in your ice cream. I get it, waste. If that's the problem then consider an upcharge for a premium ingredient but don't tell a customer it can't be done when clearly it can be. Right now one average medium size banana costs $.30 retail. Not sure what the daily demand is on banana mix-in is but thinking it can't be that big of a problem. Take the hit on the banana instead of the whole sale and...
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