Up front - the two stars are for the food only. We've visited this location several times over the years, but it seems that customer service is no longer important to this store. On our last visit, we witnessed an employee who wouldn't even make eye contact with the customers (we were being helped by another, but decent, employee, so we saw this incident first hand), mumbled under his breath, sighed as if exasperated and inconvenienced, and was downright rude when a customer asked what kind of bread they had - he threw up his hand, sighed, and said "it's up there," pointing at the board. This visit, we had the pleasure of dealing with Hunter first-hand...or rather, the displeasure. There wasn't even one other customer in the store, but he acted like we interrupted his break and ruined his day. Complete attitude when we asked for additional topping, huffing and saying "geez," and ended the visit by not-so-gently slamming our drinks onto the counter. If he were my employee, I'd fire him and his rude attitude! If you don't like your job, Hunter, find another one because we don't deserve to be as...
Read moreI stopped here on June 18, 2025, because I was hungry and wanted to grab a bite to eat before work. There was one female employee assisting a person ahead of me and there was another younger female employee on the register (she was ringing up another customers order) so, I waited.
After the employee on the register finished with the customer she was assisting, she came and started preparing my order. That normally would not have been an issue for me except for the fact that she did not clean her hands before going from the register to preparing food. I was trying not to make an issue out of it but, it did bother me. However, I needed to keep moving and head to work so, I did not have time to try and speak with someone about it, otherwise I definitely would have tried to address it.
I was disappointed to learn that hygene was being compromised. I come here occasionally when I am working in the area.
I hope that improvements will be made to this location's hygienic practices so that I can feel comfortable continuing to come to...
Read moreIt was a horrible experience, I will never go there again ,nor will my family or friends, and I recommend you not to go to this location. I just spoke with the owner, Jackoff who just came here, from Pakistan, we sat down and spoke about why I was upset, and he was unsympathetic with my experience from his employee Alyssa, she was extremely rude, unprofessional and had zero customer service. She looked like she was going through something in her day that had nothing to do with me, but, as a worker, you need to put that aside, and concentrate more on your personal appearance and hygiene . I'm going to In-N-Out instead, four stars my butt, it will be less than that when I get done with them, with my...
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