Perchance, a little too much frosting.
Couldn't believe I had never been here before, as I've passed by this location close to a hundred times over the past year now. But then again, I do like variety in my dessert time and as the store's name implies, all they got is bundt cakes.
Mind you they do have a sweep of flavors to pick from, with basics like chocolate and vanilla to more unique like lemon raspberry and pineapple upside down. Of course I went with the latter in this case, going with two of the smaller "bundtlets" which are more cupcake sized. Total coming to a little over $12, which considering their size is pretty fair.
Now about the cakes themselves, they are rather well endowed with frosting. So much so that it kind of overshadows the flavors of either one. The pineapple just barely making itself known to your tongue, but the lemon raspberry was totally lost in translation. I think the decoration is cute, and I get the consistency of having them frosted, but for flavor profiles like these two I think less frosting would have been a better choice. I mean, who frosts an upside down pineapple cake anyways? The sweetness is suppose to come from the brown sugar caramelization, with a slightly sour/bitter bite from the pineapple ring.
As far as cakes go they were soft and moist, but missed the mark on their flavors. I believe these are more about the presentation and being a 'sweet' thing. Not about being a stand out bundt cake. Good for company events, maybe even a birthday for children, but not a great dessert to have after your...
   Read moreI decided to get a birthday cake recently based on a friend's recommendation from Bundt Cake. I arrived 20 minutes prior to closing and from the moment I entered the shop I felt a very unwelcoming vibe. The lady who was sweeping up before greeting me, turned and looked at the clock on the wall. As if to indicate to me to hurry up. Why would the shop sign say 6pm if you don't want customers to enter 20 minutes prior to closing was my first thought. I was determined to get service but felt like I was more of a nuisance to the cashier who was a different person. As a military member I'm used to the public sometimes being startled by the uniform but in this place I felt like they didn't want customers like me around. They gladly took my sale but it felt like more of a formality. I will not patronize them again just based on the customer service or lack thereof. I basically pulled my order out of the managers/workers because of their reluctance to communicate anything to me about the establishment. On the positive side, the environment was clean, the products were well displayed and the weather outside was nice for a change. Maybe if you are their right kind of customer you will have a...
   Read moreI have visited the store couple of times and the staff has been very pleasant. After great experiences I ordered bundtinis for my daughter's birthday party (3 dozen) over the phone. And the lady was so horrible to talk to you. She didn't walk me through the process and kept confusing me about flavors and sounded irritated with me. I asked her if I can come to the store and order, she said not necessary. Then to process my ordere she asked about my card information.... and asked me about security code. I said I am coming to the store and pay for it as I am not comfortable giving you this information. Very rudely she said then I will cancel your order. (Exact statement) If the food is good and Customer services sucks... it ruins the flavor as well. Due to prior experience I didn't plan anything else so I have no option right now. But this is definitely the last time I am ordering from this place ONLY because of bad...
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