Grand Buffet of Leray Inc — Restaurant in Town of Le Ray

GRAND BUFFET 26437 US Route 11, EVANS MILLS

Inspected on 5/16/2018. Potentially hazardous foods are not kept at or above 140F during hot holding. Effective measures not used to control entrance (rodent-, insect-proof construction). Harborage areas available for rodents, insects and other vermin. Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions. Non food contact surfaces of equipment not clean. Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans. Potentially hazardous foods are not kept at or below 45°F during cold holding, except smoked fish not kept at or below 38°F during cold holding. Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked). Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish). Floors, walls, ceilings, not smooth, properly constructed, in disrepair, dirty surfaces. Single service items reused, improperly stored, dispensed, not used when required. Potentially hazardous foods are not stored under refrigeration except during necessary preparation or approved precooling procedures (room temperature storage). Plumbing and sinks not properly sized, installed, maintained; equipment and floors not properly drained. Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures. Improper use and storage of clean, sanitized equipment and utensils. Food contact surfaces not washed, rinsed and sanitized after each use and following any time of operations when contamination may...

Ive been here quite a bit despite the food not being that great and the staff sometimes making me feel a tad uncomfortable simply because it was convenient after shopping at Walmart ...but this last time I had had it...I had the worst experience...the customer service was absolutely terrible...worst I’ve experienced to date...one of the server’s literally looked at me the entire time I was walking around trying to decide what I was going to eat...(I usually only go for the garlic bread and sushi but they didn’t have any garlic bread that day and the sushi didn’t look that great...but I was already there so I decided I’d try something else) my son never wants any food from there...(keep in mind I already told her I was paying for 1 for now but if my son takes anything at all I’ll just pay for 2...) so while I was walking around I grabbed a tiny bowl of ice cream which I then gave to my son because I didn’t want it ( didn’t like the taste) he tasted and said he didn’t want it either...she burst out in front of other customers and frantically asked “what are you doing, what are you doing” I was confused...she then said “are you going to eat or not”....this is an “all you can eat buffet” hence you get charged the same whether you eat 1 bite or 20...am I not aloud to look at the food before deciding what I want??? I said, “you know what cash me out I won’t be eating here again”... and the lady went to some of the other employees said whatever in a different language and laughed...but stopped when I pulled out a Louis purse with a platinum card inside and my military ID fell out trying to apologize ...that was sad...so what really was there initial impression of me and why...my son asked me why they treated me like that...very...

It was so bad. I tried to look past the smaller details but this was not a pleasant experience. First of all the food selection was much smaller than the buffet in Watertown which wasn't too big of a deal. I went at about 3:30-4 and there were about 3 pieces of each sushi left which I always get a lot of because I love sushi so I only took one of each kind I wanted and none of them got refilled. The food taste was pretty bad and a lot of the food was dried up and old tasting. Again I tried to ignore all that as it was the smaller one during covid as well but the employee while we were still eating asked us if we were done. We said pretty much and she had us pay which was over 30 for 2 people. She returned with fortune cookies and took my friends bowl away while he was still eating from it. Once paid she gave us the card back and stood right there next to us. I was still trying to finish my drink and he was putting his card away and such. She stared right at us waiting for us to leave. I took one last sip of my drink and left. I know these aren't the most important things but I thought it was super annoying. I came to eat and relax and hang out with a friend. I didnt want to get up right away as I have to sit for a minute after eating anything due to a medical issue but I felt pressured to leave. I used to love and prefer this buffet and travel to evans mills just for this one but it was on the way and I decided to stop here. Not worth it and I won't he returning again...