Jersey Mike's Subs — Restaurant in Town of Queensbury

Went there today, an hour ago.. walked into the store, no customers at all in the place, there was a guy behind the counter, I greeted him with a "hey there how are ya".. I get from him, "do you know what you want..".. Im like what the hell... ( ive been in the resteraunt buisness for 30 plus years) and i will say i have never greeted a customer like that.. Anyway, I proceed to order.. 1 giant turkey, and 1 giant philly cheese steak..Two younger girls pop out from out back, talking among themselves, the girl fixing my sub, cant be bothered to say hi what can i get for you on this... Nope i get a what do u want on this.. like im bothering her.. The other girl is fixing my philly cheese, order is done she hands me my order,i said thank you, have a good night.. she walks away.. Does anyone care about there job anymore?? There is no more work ethics in anyone! Very sad... Anyway, i get home with our subs.. I will say this was the worst philly cheese steak ive ever had! there..was nothing on it.. (the meat and veggies) and the bread was dry... My husband took his turkey sub out and the his roll was hard as a rock on the ends..I just wanted to apologize to the staff at the queensbury store, i most certainly didn't mean to bother you all by ordering 2 subs..A little constructive criticism here....what would happen if someone that has never been there before got treated like that? That's never ordered, and had no idea how things work there.. I gaurentee you they would not be back.. people that have a bad experience at a place tell more people about it then people that had a good. Brush up some people skills, it goes a long way to be...

I've been here more than a few times now. My dad likes this spot but yesterday I went with my Mom (her first experience at JMs). The heavier set dude with ponytail was pretty aggressive with just trying to get us through the line when she was obviously confused about how the menu and ordering worked. There was 2 people behind us in line, all the dude had to do was take 10 second and answer a question instead of having me do it but I could tell he was having it so I just helped her and she got a hot sub as did I. We waited for our subs and were expecting to be able to get some dressing and Salt/Pepper on our subs but the dude rudely told us to move to the other side after we paid and she had tipped, which I was floored about given how little help the guy was. We get our subs and weren't given the opportunity to have any other vegetables like pickles our dressing and or Salt/Pepper then every single table is dirty.

Last time I came in to this place they were serving brown lettuce to people and laughing about it. I work in the industry, you can't expect people to pay 14 bucks for a sub with brown lettuce and sit and dirty tables.

Don't think I'll be coming back to this place. Sucks because I live locally and usually do...

First time I ordered I ordered online...my mistake I guess...ordered a hot sandwich. Came picked it up and left...easy done..nope..get home wrong sandwich...whatever I really don’t care I try not to be “one of those people” so I ate it..was okay not 15$+ good...okay fast forward a couple weeks..I decided to give them another shot as we all can mess up at times..ordered the same thing I did the first time and came at suggested time...get here and the ticket is sitting above the grill..no sandwich..the 4 teenagers who appear to be running this establishment were behooved..and after I clearly stated what I had ordered and my name they made “my order”...false once again they happened to craft the exact wrong sandwich they made me the first time...ahhh of course..I walk back in without making a big deal spoke to the eldest of the lost boys their leader I presume...he sadly acknowledges his mistake and told me to keep the other sub..okay could be worse..two 15$ subs for one even though I really don’t like the other I’ll eat it. Also their leader refunded my original order so I guess he did do a good job at rectifying the situation...but overall with price\hassle\time wasted I’ll just go support local...