Panda Express — Restaurant in Truckee

Generally I have a decent experience ce. The cashier is iffy from time to time but I get it- it’s an older person who perhaps doesn’t trust anyone else with the cash. Well today, I decided to come in earlier and place a few orders done the family. The person ahead of me had already checked out, there as no one behind me. I waited a good 5-6 mins while the cook just stood there shaking the silver pan waiting for the cashier to grab it and put on the line. Whatever idc. So now the cashier goes to the other side of the food thing and just starts looking at the food items. I’m on the phone with my boss and she is like what is happening. I said idk. So I turn around and give like an off look.she then comes over after getting the think that was supposed to be in the food section. I proceed to tell her I need two cub bowls with white rice… she gets me a plate of white rice… I said I need 2 cub bowls. She raises her voice and said this is not a cub bowl. Duh rink think I said 2 cub bowls. I say I know that I asked for 2 cub bowls with rice rice with a louder tone as well. I also said you know what, I’ll keep the plate too. She said it’s ok it’s ok. I said yea I know! She slams the white rice back in the pot. In my head I’m like I know this fool don’t have an attitude. She can’t hear or understand my English and she mad? Tf not. As I’m waiting, 2 construction guys go to the register and grab a cup… this bish puts my 2 cub bowls down to ring them up for their drinks. I should have flipped. But I didn’t. I just walked out. . Old and disrespectful. You don’t ever stop taking an order to handle someone that cut the line. Rude! Needless to say if this is the best Truckee has to offer standards are too low. We will never spend another dollar in this location. Piss poor service when she was wrong. Panda just lost a long time customer. Truckee should expect more or get a chick fila and run this place out of business. That was pure trashy IMO. Chick-fil-A would NEVER!! Anyways be great in what you do and remember to treat people nicely. Not to mention you have little roaches and flies flying … get it together for the rest...

The service has gone down from a 9 or 10 down to a 1 !!!!

The last three or four times I stopped by here it's almost impossible to get a simple order.

Two or three of the people taking orders don't speak English the only know how to say bowl or plate. They don't know how to answer a question ie How long till you have more Angus steak or green bean chicken.

One of the Spanish-speaking non-English-speaking girls was laughing down at the cashier with the other workers while the line stacked up. The previous workers were very focused efficient and quick and knew English.

The same girl didn't know how to identify cash, or change i quarters nickels dimes and pennies.

Unfortunately the manager wasn't helping her. I tried to help her and tell her just give me one dollar back. But she didn't know what a dollar was.

I gave up the last four times I went there and just left and went somewhere else...

I went in there to get a pretty decent sized order that I placed online.I was late by 30 mins but the food (specifically the orange chicken)had never been this dry before. employees dismissed me ignored me and then they all tried to talk about me in Spanish not realizing I was Hispanic as welI I asked asked for 5 plates and I'm sure they will know who I am when they read this review, I was told to go to the back of the line, I told the young man I've already paid for my food and I have it already I just needed 5 plates, instead I was only given two. and a handful of utensil packets no napkins either which was was requested...