I've been coming here with my boyfriend, as he has been a long time loyal customer since David has owned this restaurant. Since the ownership change, the quality of the food has drastically gone down, as well as the serving size.
Ambiance: It is tucked in an industrial building, right next door to Costco. Nothing has changed much about it since the new ownership. You get your own jasmine or ginger tea, as well as hot or cold water. Enough room for a large party but nothing more than that. There is the famous chili oil on the table now, so you do not need to request it. You seat yourself, order and getting to chowing down. Nothing crazy here but it is a nice spot with ample parking.
Food: This is where I have to critique pretty hard. Since the new ownership, prices have increases to about $2-3 more. No biggie, but when you decrease the amount of meat that is served, that is when I have a issue. I have had the pho at Pho Tai nearby, and their prices are $13.99 instead of $15.50 for a large, AND they give you A TON of sliced meats. It is well worth the price over at Pho Tai, but not here. The broth was known for the sweet and savory notes, and it was very addictive to have. However, the new change has drastically declined the quality of the broth, noodles and meat. Today's broth was extremely diluted and was not up to the standard it once was. It was lacking the meaty flavor that is very known for pho. I was really unsatisfied after leaving today.
Service: If I could give negative stars, I would. Old Saigon still has their punch cards where if you purchased 6 bowls of pho, you would get a bowl for free. We used a filled card for two large bowls of pho. The man that rung us up added $2.50 on the bill as a "custom item". My boyfriend noticed this and questioned where the extra was coming from, and the man stated that it was because we ordered a regular bowl at $15.50 but a large is extra charge. My boyfriend was rightfully confused and annoyed, and we pointed out the menu saying that a large is definitely $15.50. When we did this, the man removed the charge from the receipt and the total after tax came to $17.08. Even though it is only a few dollars, every penny counts. As a local business that is supported by the neighborhood and the regulars that come through their doors, this is so morally wrong and has me questioning how many people they did the same thing to, racking up extra money on the side. I noticed that when they ring up the bowls, it is all in Vietnamese, and many people would not understand what "lon" means, which means "large". The man that rung us up probably thought we would not take notice of this and probably would have agreed to paying since we could not read the bill.
I used to really like this place, but the new owner has really rubbed me the wrong way. She is not holding the restaurant to the same standard that David has. You can tell she has really cut corners in every possible way after acquiring this restaurant. I am all for support local businesses, but this is really unacceptable. I encourage you to spend your hard earned money for lunch...
Read more100/10 the best pho you will ever have
I have recently moved out of the area and I would move back JUST for this pho place. I have been across america; I have been to Vietnam, this is the best pho I have ever had. Get the house special with the chuy kai broth or just the chuy kai - IT IS AMAZING. this is the best pho I ever had I cannot express this enough. I would rip out my heart with my own bare hands if God put his heavenly gun to my head and the Beloved whispered, "do it, or Old Saigon is gone." I would do it. I would do it for the restaurant, I would do it for the lovely cooks in the back, I would do it for the owners son, and I would especially do it for the owner because he is just sweeter than he is large. He is a gift to this earth. I cannot tell you how many times I've been to this place or how many times I begged to work for free for him just to learn his secrets.
If you don't have time to sit and eat call ahead and order a Bahn mi or just grab a jar of the spicy chilli oil which I also recommend as a godly supplement. It's super spicy and it just makes your bones feel stronger. Go to this place. Go to this place. Go to Old Saigon Pho Restaurant. (My favorite was the house special in the chuy kai broth, large, and sometimes I added tendon). This is the best pho I've ever had. Thank you, old saigon pho, I am really...
Read moreWinter hours say they close at 5PM. Have you seen a restaurant that closes at 5?? Anything that closes at 5 are very popular ones so I tried this place. This place also had a 4 1/2 stars the time of visit. We ordered two meat egg rolls and two house special large (little bit of every meat) pho. While the eggrolls were very tasty (homemade they say) I was disappointed in the pho broth. It was full of sugar and msg. Pho broth is not supposed to be sweet. Noodles were good but the broth was just bad. I have a pretty high standard when it comes to pho broth because pho bac located in Seattle International district offers it. This place was definitely the opposite of pho bac, full of MSG and sweetened broth. Prices were amazing though; the large bowl was only 10 bucks and small was 7-8. If you are a person who loves sugar in your food, this place could be it but otherwise, I would advise to stay away. I am not the kind of person that I would not come back. The business hour 5 PM closing - hey we are so popular so we don’t even need to open until 9 PM advertisement - was...
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