me and a friend went in for a quick lunch today. the lady that took our order over the phone was very friendly however when we walked into the first set of doors there was this horrible sewer smell. we got our food but couldn't help but notice it didn't smell to good. when we got to work my friend tasted hers first and then spit it out and said it had a weird after taste. i tried it as well and had the same weird after taste. the food didn't smell so great either. everything just smelled like sewer and tasted like the rice had been cooked in bad water or something. The chicken was mushy like doughy and it had a bad after taste like it had been sitting for too long before it got cooked. i called to politely tell the lady the food didn't taste good and she said no one else has told her that. she said bring the food back uneaten and i explained we had to taste it to know it was bad. its an hour before i get off and i really just want my money back. we ended up having to door dash lotaburger which was so refreshing after the...
Read moreI've been coming here for years and the costumer service is always polite and friendly. The food is more authentic than most fast food chinese places and I personally love the sweet and sour sauce because it's not the diluted generic red sauce which I know for a fact, comes straight out of a can (which most fast food asian places use). Though, to each their own. I would like to think that the integrity of my palette isn't riddled with additives and I can appreciate flavors that are not too "Americanized".
As I said before I've been a long time costumer and I have seen a slight increase in prices, but I found it understandable with the prices for produce and products gradually increasing with each fiscal year.
I'm sadden at the fact that I do not work in the Downtown area anymore but I definitely make it a point to...
Read moreI went to this restaurant and the lady at the cash register charged me more money than my food item cost on the menu and when speaking with the fry cook in Cantonese she said that I’m a horrible person and to scrape up some leftovers and put some hair in it and then put it in a tiny box, she then told me I would have to leave to eat it because I’m not her friend (this part was in English) I promptly asked for my money back and then left without saying anything rude.
After all the times I’ve supported the Asian American community and everything I’ve done to help Asian Americans overcome prejudice this incident appalled me. I could not believe how hateful the people in this restaurant were.
I hope these people get shut down for health...
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