Ramirez Mexican Store - reviews,open hours,photo spots, things to do | WanderBoat AI Trip Planner

01.17.23 I went in the Mexican store on Tuesday because I heard they have a Taco Tuesday deal. When I walked in it was very busy and there were a lot of Hispanic customers and employees. It was a good vibe and most people were speaking Spanish. Then I went to the counter to order the Taco Tuesday deal. The employee who was at the register to ring me up is the General Manager (GM) of the store. Before I was about to place my order, one of her co-workers was telling her something in Spanish right next to me. Then, I told the GM in fluent Spanish that I wanted the Taco Tuesday deal. Unfortunately, the GM responded only in English. Then I left without ordering because she was not conversing with me in Spanish. Because the GM refused to respond to me in Spanish, I called to file a complaint, because that is close to racism, and unfortunately the GM was the same person at the register. She told me there are words in Spanish/English that people do not understand, emphasizing that I would not understand her if she responded in Spanish. Ultimately, it was poor customer service and very judgmental. 01.24.23 Today I went to the Mexican store in the morning to give it a second chance. The dine-in was pretty empty so I sat down and the waiter came to me. He was very polite and after he greeted me, I replied in Spanish that I would like to use Spanish. He responded to me in Spanish and so I was already feeling more comfortable. My order was three chicken tacos and there were chips and salsa as a side. Chips were fresh, salsa medium chunky, and the tacos were delicious. Best part of the experience this time was the excellent customer service and tasty tacos Tuesday.

Joshua PerkinsJoshua Perkins

00

Ramirez Mexican Store, so me and my hubby will occasionally stop in to pick up a few items from the store side. We noticed they have ready made stuff in the fridges such as guacamole, salsas, tamales ect. We have bought their tamales a couple of times and they were/are good. We decided this time around that we would go and dine in for lunch. We had chips and salsa to start, the salsa Verde and chips were very good, my hubby ordered the pork tamales, rice, and beans plate, I ordered the menudo, I don't like complaining, I know people work hard to produce tasty and delicious food to serve customers, but the menudo missed the mark big time. It was flavorless, the broth had no depth of any flavor, the menudo meat was not cooked properly, I also had a piece of pata that I could not eat because it was not cooked properly, and the meat on it was super tough. The condiments that you get for the menudo, cilantro, onions were old looking, I could not use it. I tried to put as much lime juice as I could so I could eat it, but I could not, it was just not good. You know maybe they just had a bad day with this pot, or at least that is what I hope. I have years of experience making menudo, and I learned from the best, I married into a family who's Mexican food is INCREDIBLE so I feel my rating is fair. The tamales were good, I did not taste the rice and beans, but my hubby ate all of his food. We will eventually eat there again, I don't believe one bad experience means you cannot try again.

Rosie BonillaRosie Bonilla

30

This place has food that tastes amazing but buyer beware! We ordered two birria burritos from them tonight and had them delivered through door dash. When I reached the end of my burrito I found a one inch chunk of jagged glass buried in the birria. I was super concerned that there might be more broken glass in the birria there at the restaurant that might get served to someone else so I called them immediately. The on site manager talked to me for about 30 seconds, asked if I was sure and then immediately hung up on me. BEWARE YOU MIGHT BE EATING GLASS. EDIT: my partner who is a Chef just looked at it a bit harder and says that the shard is a broken piece of a lexan Cambro food container. To a layman the piece feels like glass and sounds like glass when tapped on ceramic or stone.

Alix SnodgrassAlix Snodgrass

30

Never disappointed! From a Hispanic family that grew up in Cali, this is as close to food from home as I've had anywhere around. The the tamales have a thick Masa, they are flavorful and moist. All of the food I've had has been very good. Very authentic. The staff are always pleasant and friendly and if I'm ever looking for something they're always quick to assist. Located in a small stop mall, big flavors for such a little place! The burrito and we burrito are big, I never finish them at the restaurant. It's also one of the very free places that have a great selection of authentic Mexican food items to buy in the store that is also located in the restaurant. You can buy any of the sauces they have as well as pre made tamales and Masa if you want to make your own. Happy feasting!!

Steve RobertsSteve Roberts

20

The pros: The carne asada is one of the best in the area, and the rice and beans are moist and flavorful. We also value supporting a family owned business. The cons: They used to make really thick and crunchy tortilla chips from scratch but now serve ones comparable to most other places and don't taste fresh. Their fish tacos are made with tilapia, and the ones I ordered frankly tasted like dirt. Nothing compared to fresh cod you'd hope for in good fish tacos. Really wish the service was better. No one checked on us after our food was delivered except to drop off the check by the time we finished, and the server who took our order did so right after taking a smoke break out front and left our table smelling like cigarette smoke which really spoiled my appetite.

Morgan BoydMorgan Boyd

60

Good food, big portions, friendly staff. For our first visit, we went during the crazy snowstorm right before Valentine's Day 2021 because my husband was craving burritos and this was the only place open. I don't normally like 'new places' because I'm a very picky eater, but my only complaint was that the food was slightly too salty. Everything else was great! The service was fantastic and more than you could ask for during a mid-pandemic dinner rush with a side helping of "blizzard." Our waitress was very sweet and we weren't left wanting, not did we have to wait long for anything. Bonus points from me for having live houseplants that were thriving (dieffenbachia and pothos 😍).

Sofia MowlesSofia Mowles

00