Oishi Japanese Express — Restaurant in Tupelo

Ate here last night 4/8/2023. Upon walkkngnin the place was clean and well cared for. There was 1 other man in interest who was waiting on food. I like the fact that the girl working the register was patient in asking what we would like. She could clearly see we were looking and didn't push. I liked that. Most places rush you and don't give you a good amount of time to decide. We placed our order then payment went smoothly. We ordered steak and shrimp hibachi, chicken and shrimp hibachi, 2 large drinks 2 egg rolls and a tupelo roll. That cost roughly 43$. They give you your cup to fill your own drink. They offer Pepsi products and sweet or unsweetened tea with the option of lemon to go in it. We chose sweet tea with lemon. Tea was good. It's self seating so you can sit wherever you want. We sat down & pur food was out in not time. Now the food portions are big amd it was decent. I do have a few key things to point out though. The chicken and shrimp was boiled. It's not authentic so if that's what you're looking for this place isn't it. We did enjoy it, but like I said it's not fully cooked on the grill then served. It's boiled, heated on the hibachi grill, plated then drizzled with some sauce and served. It was good though. The Tupelo roll was really good as well. The egg rolls were smaller than any I have ever seen, but they were good in tatse and thats what I figured matters. Definitely a place I will go back to with my family for...

We ordered the chicken, shrimp, steak fried rice, a volcano roll, a shrimp Tempura Roll, and an order of crab rangoons to-go. The food was ready when ordered, but the customer service was very lack luster. The fried rice order had zero flavor but was able to be doctored up with our own stuff. No salt, pepper, eel sauce, or flavor in general. It looked and tasted bland, but the portion was very large. The volcano roll was a joke and a mess. The roll fell apart immediately and was disguised by a mound of topping for being a mediocre California roll. The shrimp Tempura Roll was a piece of seaweed with rice and a sad piece of shrimp. Again, no veggies, Seasoning, or flavor. The crab Ragoons were decent though. It had a crunch and a decent sweet filling with a good filling to wonton ratio. Overall, spent 35 dollars with tip. Will not be eating here again. Tried it once. Won't go back for a long time until I hear...

HORRIBLE treatment by employee. I called an order in for lunch to go and pick up. I got called in to work and was unable to pick up my lunch and in all the rush forgot to make a curtesy call to cancel the order. A short while later I receive a call from the restaurant and get cussed out and yelled at by whoever it was over the phone. I have always thought they had decent food for their price so I liked going. However, after that If I could give a zero star rating I would for being treated like that. I have never been spoken to like that by people who are supposed to be running a professional business. I was a waitress for 2 years when I was in college and couldn’t imagine treating a customer like that. I will never be back again and I suggest to anybody else to do the same if you don’t want to be spoken to like trash by the ones...