El Rey Del Taco — Restaurant in Union City

I speak minimal Spanish, but the cashier did speak some English. Which is why I'm mystified it took about 7 minutes to order tacos carnitas & agua fresca. On the menu sitting on the counter the price was one amount, but she charged me more than what was listed, saying the menus were "old". IN the restaurant??? On top of that, they charged an additional $1 to use my bank card; it wasn't a surprise--it's posted by the register, but still annoying. The biggest disappointment was getting tacos cueritos instead of what i ordered--tacos carnitas. (I asked for what i wanted 3x and she repeated it back to me twice. She continued in Spanish with additional questions & I replied in English explaining that my Spanish was terrible. She then spoke Spanglish, which was fine. I had to ask for the agua fresca 3x also. After all that...she still asked me if i wanted anything else. So I'm scratching my head wondering why i got the wrong tacos...especially since they don't even offer what i received, & why a very simple order took so long process.) I don't mind a little pork fat, but i didn't want 4 tacos of pork skin/fat, which is what cueritos is. I had to catch a bus within 10 minutes, or I would've returned & gotten my money back. I will say the agua fresca was perfect & i really like the Mexican version of "pickles" --pickles nopales. I don't think I'll be getting food from there again; there are a number of authentic Mexican restaurants in Hudson County and particularly btwn Union City & Jersey City. And when i order tacos carnitas from those places, i always get...

Los chicken tacos/ pollo de tacos la carne viene en piezas grandes de pollo no desebrado(la cajera me dijo que no tienen esa opción) so en mi opinión no son tacos mexicanos. La tortilla y proporcion esta bien pero el pollo está horrible.

English Version: I ordered chicken tacos and the chicken was cut up in whole pieces(not shredded)to me that isn’t a Mexican taco. The proportion is good but not the chicken taco I explained my problem to the cashier/phone person and she explained they don’t have shredded chicken and didn’t really care about solving my order therefore I will be taking my money somewhere else. I have experience in customer services(4years)and this is not how employees are supposed to treat...

Terrible service, I ended up being scolded just for clarifying how I wanted my torta, the flavorless tacos were super small, I ordered 2 orders, the torta tasted watery, the steak order looked like a smoothie between beans, salsa and avocado, it didn't come with any meat and the gorditas had nothing. The filling literally didn't come with any meat like I asked for my torta , they only gave me 2 small jars of sauce and 2 of capsu for 2 orders of tacos, 2 of gorditas and a torta, there is nothing about...