Jimmy John's — Restaurant in Ventura

Jimmy John's is my favorite for quick, healthier comfort food options. HOWEVER, the delivery option at the Ventura store always seems to be a hassle for me. I always write down very specific instructions for the drivers because I live in a complex. Today, I gave my driver very specific directions over the phone, told to her to stay put and walked around the complex looking for her. I eventually received a notification saying my order was delivered but it never was. I called her and she said she delivered it to my unit and would text me a confirmation of the delivery. It never came. The delivery was through Uber and the employee I spoke with on the phone was polite and said she would refund my order. I feel awful giving this review but the driver didn't seem to care to make it right when I called her after telling her she didn't deliver order to...

Don't waste your time going there. On 8/14/23 I placed an order for four sandwiches ($42.53).

They stated that the bread were a little rough and if the manager was running to Oxnard, Ca to go pick some up from their store. When I got home, I noticed that the sandwiches they made me were hard as a rock were not cut in half and had ingredients that I stated I did not want in them.

When I called back to voice my concern the lady on the phone stated she was a manager said she knew that the breads were coming out deficient due to their ovens having issues.

She stated she could not do a refund or anything about the sandwiches, If the sandwiches were not returned to the store. I was too far away to go back to the store and she stated she could not do...

First of all, my sandwiches that I ordered were not done correctly. You have a combative manager, that states that she can give an attitude to customers and she refused to fix my situation. She swears that she provided me the correct sandwich and she did not. She didn't Jimmy It Up the sandwiches and there was slim turkey on the number 4 sandwich. Also, the male employee was providing some exposure of skin by having his pants hang down and showing his behind. That restaurant lost its cleanliness and respect for customers. There is no customer service and care when you buy sandwiches there. Watch out for hygiene as well. You wouldn't want to get sick and god forbid you get a sandwich done incorrectly because they will tell you that they did exactly...