Unethical business practices. Beware of up-charges! Look and compare your bill before paying!
Overall, the drinks were good and the food was pretty tasty but the reason why I'm giving them 3 stars if for ethical reasons.
My boyfriend and I had a great time and the wait staff was great and then we got our bill. 3 items (Pitcher of margaritas, fajitas and chips and guacamole) was $114. The reason this was a problem is because all of the tables had QR codes to scan for the menu. Our CEO margarita pitcher was $52, our guacamole was $11.95 and our steak fajitas were $17.95 (according to the online QR code menu) which should equal roughly $82 plus tax. Our bill however, came out to $104 plus tax which is when the $114 comes in.
We asked our waiter to see an itemized recent. Turns out the real charge for the margarita is $64 and the real charge for the fajitas is $27.95...24% up-charge roughly!!! We had to call the manager out and he refunded the check and discounted us to honor the QR code price. He claimed he knew and blamed it on "Red Bull" who manages their online menu. We appreciated him honoring the price and further suggested that it was unethical to have the QR codes on the tables if they don't reflect the actual price that people are expecting to pay. He brushed us off and wished us a good night.
Really wondering if people know this might be...
Read moreSorry, but I never got to try this place. I went there after work, because their hours online said they were open at 4 PM. I get there at 5:15 and they are closed. The guy inside continued to ignore me when I knocked on the door, which is understandable since I guess they are not open until 530. I go in after waiting on my coworkers and paying for parking, and we finally go in about 545 and the door is opened and the guy inside motioned with his hand and neck. I said "what does that mean? You are not opened?" He said "sorry, we are not opened yet" and when I asked when they would be opened he said he didn't know. His whole vibe was off putting. He could have sat us down and offered water since it was hot outside. He was rude and unprofessional. I'll never go in here after feeling like i was bothering him. No one wants to work all day and then wait around for the doors to open. No Taco Tuesday for my and my coworkers here. We went...
Read moreI found this place ,fuego tequila ,took my wife there to enjoy a good meal ,in my day off ,everything was going good ,until i decided to go to the bathroom ,went back to my table and i found the cook sitting right next to my wife flirting with her said hes name was Ruben ,at first i thought he was just being funny ,but when he was asking her personal questions ,like we're do you live ,were do you work ,id like to meet you ,he was telling my wife to go back to the place at night ,to see him ,I don't know what kind of employee they have ,but i found this very offensive from a customer view ,when i tried to have a nice day with my wife and found a lonely cook that was looking for company ,really ??what kind of place is this ??,don't they have respect for customers ??is worst ,he found were my wife works and he started to harass her ,i mean whats going on ,?who is the owner ?i like to complain about this guy ,Ruben ,but were do...
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