Rooftop Restaurant & Bar — Restaurant in Walnut Creek

We visited the restaurant yesterday. Our reservation was for 11:45am but we arrived at 11:15am. We checked in with the hostess to see if we could be seated early but she brushed us off telling us that they were not open yet (although their website, Facebook and google all list 11am as their opening time). We walked around the city for a bit and then returned.

After arriving back at Rooftop the hostess took us to our table. Once we were seated she told us they may close for the day they were just waiting to hear from the owner. This was because there was mild smoke In Walnut Creek from fires in neighboring cities on the day we visited. To us it seemed entirely fine and as we walked around the city waiting for our reservation time the streets were crowded With walkers and shoppers.

A few minutes passed and (who I assume was) the manager came over and checked in with us to be sure we were comfortable at our table and we assured him that we were.

Immediately following this our server came over and asked very rudely “what do you want to drink.” We provided our drink orders and she followed with “what do you want to eat.”

At no point was there a hi, No how are you today, No I am _, I will be taking care of you today... nothing but curt questions that clearly conveyed her distaste for having to serve us.

This same level of service was experienced for the entire 45 minutes that we dined there. The food and drinks were very good and brought to us quickly... I assume this is because they wanted to cash out our $120 order and get us out.

When our drinks were brought to us they were simply sat down... zero words spoken...

When our food was brought to us the waitress said rudely “do you want anything else.” When we said yes, we would take another round of drinks she told us she could not get us anymore, they were going to close early. (So why ask us?) She then went and checked with the bartender and came back and said they would make them.

The ENTIRE experience was uncomfortable. The entire time I ate my shrimp tacos (which were delicious) there were 4 men watching me. I felt so rushed and as if visiting their establishment for Sunday lunch was inconveniencing their entire staff.

I understand the staff did not want to be there. They made it ABUNDANTLY clear. Each one of them made a point to stare and make us feel unwelcome.

Unfortunately for us our 10 year wedding anniversary and kid free lunch was spent at...

Rooftop has a ton of potential. It is super cute. Very clean. The vibe was great. We made reservations. Would recommend. There was quite the wait by the time we were wrapping up.

I gave the food 3 stars because we only tried three dishes. Truffle Fries, Bolognese and the Caesar salad. I would skip on the Caesar and Fries. Salad had almost no dressing. The chicken was fine. It also had an arugula base, not romaine (a bit weird). Fries weren’t very hot and lacked overall flavor and seasoning. The Bolognese was good. I would absolutely recommend and would order again. Butter Cake for dessert. This was the real star of the show. Drinks- The Express Martini (Espresso Martini) very good. My fiancé got the Mule. Also good.

Service: Aside from where we were seated (in a corner with a plant and a very wobbly table) The service wasn’t good. I’m not sure if our server is a full time server or was perhaps a bar tender filling in. It’s definitely not his strong suit. He never asked us if we wanted another drink. I had to flag down someone clearing a table to ask for another drink. While the server did get my order he didn’t ask my fiance. We flagged down someone again so she could try to get a second drink. When she tried explaining he had run off before she could ask for a drink He interrupted her and said “I wanted to verify you wanted the same drink before putting in your order” That made no sense. She didn’t give him her order.

I would like to give a shout out to the Female server that had the table to my left (along the railing outside). She was super kind and friendly. We wished we had her as our server.

We spent with tip - close to $200. They absolutely missed out on about another $50 from missed alcohol sales. Definitely not worth the price tag. Too bad because this place is so cute. I would also very much recommend removing that outside table in the corner that shares space with your plant. While It is one less table top- Customers will be happy to wait a bit longer for a better table and...

I went on a first date to this restaurant, they were no longer seating guests, but allowed us to sit at the bar. Right as our food was brought out, my date said he needed to take a phone call and stepped out. I took a couple bites of my food (tiny crab cakes) then realized I didn’t see my date standing outside the door anymore. After about 15 minutes went by I got worried and went downstairs to see if he was OK, I was met by a rooftop employee who yelled “Are you going to pay??” Not realizing he was talking to me, I kept walking and he followed behind me. I told him I was going to go check on my date and make sure everything was OK, he said “ok I’ll follow you. I saw both of you come out” I responded “Wait you saw him?? Where did he go??” then the employee says “I’m not understanding, is this a first date?” I said “yes” as I turned the corner and realized my dates car was gone, I had rode with him. I say out loud “ Wow he ditched me!” The employee responds “ yeah, we have a lot of dates here, some go really good and some not so good” at this point, I’m annoyed because this man just keeps saying dumb stuff to me while I’m trying to process what’s happened. We head back into the restaurant and while on the elevator, the employee continues to talk to me and asked how I liked the food🙄 we get back into the restaurant and he brings me to his manager who acts what’s going on, I break down everything that’s going on and tell him that the guy never touched his food so if they can remove that from the bill, it would be great and I’ll just pay for my portion. They agreed to do that but otherwise showed no concern for my safety or my experience at all other than if I liked the food. Do not go to this restaurant, they don’t care about the well-being of their...