I got a 10 pc wing honey lemon pepper WET with fries and a drink. From the moment I walked in the guy was rushing me to order which I was confused about since it wasn’t busy and there were two other people before me who already ordered so rushing me to order was unnecessary. I told him I wanted The wet lemon pepper sauce drizzled over my fries and he told me it will be an extra $.75 which last year I would get this all the time with no charge but I didn’t complain about it because business is business I get it. So when my food came out the wings were literally plain, Little to none honey lemon pepper sauce on the wings and they were definitely not wet. So i asked him where is this sauce and he said “there wet ma’am we toss them in it” and i told him those clearly aren’t wet cause if they were they should be dripping in sauce and there not and he told me it’ll be another extra $.75 if I wanted sauce on them. Which is completely absurd To me because why are you charging me for something that should already be on my food? So after I told him I wasn’t paying extra to make my supposed WET WINGS WET. he put it on there anyway and I walked out. But when I got home and ate it The texture of the wings taste like deer ankles. If I’m paying $15 for a meal I expect my food to be how I want it, not what you feel like you want it to be. After the new management and workers this American deli has gone downhill. I decided to give them another chance to see if they change back to their old and better ways But I guess not. I regret spending my money at that place today and I won’t...
Read moreTheir wings are great. My husband rants over their lemon pepper wings so I placed a very large (and very expensive) order with them for my daughter's birthday party. I called the order in a week in advance and they told me to call back a few days earlier to place the order. I called a few days earlier, and they wanted me to call the day before. I was concerned that they wouldn't have the inventory for our order because it was so large but they said it would be fine. I called the day before, and they told me to call it in the morning of. I was pretty annoyed at this point, but I was willing to because I had mu heart set on their delicious wings. I called the morning of and placed the order to be picked up at noon. Mind you, it was a 25-30 minute drive to get to the store. I arrive at 12:10 and they haven't even started cooking my wings! So, I had to sit there for 20-30 additional minutes for them to fry and toss my HUGE order and serve it to me. I missed the majority of my daughter's party because of this. The food got good feedback from our guests but I just wish they would've kept up with the reservation after I had called them numerous times about it. I had hoped I'd get through to them that it was important reservation. Overall, good food but a...
Read moreJust left this restaurant that I’ve been to and even recommended several times before. Ordered what I always get…Philly and Wing combo. After I paid for the food, I stood patiently and waited. I watched several people come in after me, order their food (none called ahead) got served and left. After a very long 35 MINUTES…not exaggerating, my patience left me! I asked for my money back and showed them on the receipt the time I ordered and of course they said you’re fixing to be next…I declined! Why not just be honest and say we forgot about you. Then I had to hear “what the hell” from my girlfriend when I got back in the vehicle empty handed! Her food that she wanted elsewhere was now cold! Btw, look at the walls, ceiling and tables if you happen to go in there. The place gets dirtier every time I go in there…believe me…I had plenty of time to notice! Doubt I will...
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