Margarita's Mexican Grill — Restaurant in Warner Robins

If I could give no stars I would. I've never seen prejudice and irrational thinking in one place before. My friend and I just visited Warner Robins a couple days ago and thought to get food in proximity to our hotel. We chose this very restaurant because of the chain that we have been to. I was ashamed to say it was not the same experience. As entered the property , we were not greeted just had stares but it had to take one host to say she would seAt us. As we passed a plethora of available tables ,the host pointed us to a back that was in the way , in the corner by the bathroom and kitchen. A table sat for a family not a couple. That was the first strike. Chips were brought out, stale and cold. I asked the host for a bowl of queso but instead of getting it, she stated it wasn't her job. Mind you, the business wasn't busy. Now when our waiter, Austin , approaches , we let him know the same thing and let him know our order and drinks. To my dismay, when I ordered our food, Austin had the audacity to say and I quote," that might be a little expensive, will you be able to afford it?" Filled with anger I said nothing, I just waited for the drinks and food because I was tired and did not have the time for ignorance. The food came out about 8 min after we ordered and the steak was not grilled fully. I asked forines to be cooked longer and also asked for a side of rice. Austin , for some reason thought to say out his mouth, that the rice would be an upcharge. I understand how restaurans works so I understood I would have to pay extra. He tooky plate to supposedly grill the steak long and came back with the plate of rice adding the cement about the price yet again So I educated j on his ignorance so he stopped serving us then a rude cook came out. He ce out with my plate with queso added on top but the staleak not cooked any longer than before. That same cook proceeded to come out his mouth with , "it is always Saturday , when these people come out." So at that point I did not believe any of his gestures were sincere but instead spiteful. My partner paid for the meal and killed the ignorance of all the workers with higher tip than he should've for honestly ashitty , undercooked meal.

So honestly this restaurant by far was the worst experience I've had. You judge by the look of someone but don't know what they carry. But have a host with unprofessional wear and Austin with strong cologne and wrinkled shirt. This was unprofessional and would...

Ordered lunch through Door Dash from Margaritas. We ordered from the meatless portion of the menu. Once we received our food my mom who is 100% vegetarian, took a bite out of ground beef that was in the tostada. I checked my food and to my surprise it was the same, I also had a cheese enchilada instead of a bean enchilada. I called the restaurant and Toni (Tony) who was very pleasant and told me that they would remake the entire meal and was sorry for the inconvenience. She told me that the meal would be ready in 15 to 20 min. Not a problem. I was almost to the restaurant and I receive a phone call asking if I had left my house, and if I had not left to bring the wrong food with me in order to remake the meals.I told her that I was already on the way. I told her kids already ate the food that was for them. She told me we would figure it out when I got there. Once I got there Tony went to see where they were on the remake. She brought back a bag with just the incorrect items. I told her so she wants to eat this hot food with the cold food at home. She said that is what the manager told her. So I asked to speak to the manager Vivian, since I knew it wasn't her call. Once the manager arrived I told her my issue and she said that is all she can do for me since I didn't bring the food back, and they are not able to remake the entire meal. She said that is their policy. I said who's policy she said the owner, I said the owner Alex. She said yes, I said I will speak to him (Yes we know the owner of all the margaritas) She said that is completely fine and this is all she can do she is sorry and that I can call him. As I was stepping out they all (Servers and manager) began speaking in Spanish. I walk back in and say you could wait until I'm gone to talk about me. A server named Evelyn (However you spell it) said "no one is talking about you honey so you can leave". I asked her name and she took her mask down aggressively and told me her name. WOW!!! I completely understand that policy is a policy but at the same time that is not how you treat customers. Why would I go through all that trouble to make up a lie about the food, especially when in the first place I used the convenience of door dash to have my food delivered. So they want their food back they can have all of it! I will be taking back the new and the old! I will also let the owner know about his restaurants rude employees...

Allow me to just begin this by saying I had absolutely no issues with my food or the woman who was my actual server. My issues is with another server who was there, as much as I hate giving awful reviews, I believe what I went through needs to be brought to the attention of people supporting this business. My friend and I decided to go here to eat, we placed our order and everything was fine. An older looking man in his 50ish, bald with a thick accent passed us, glanced twice before coming and asking our ages. I stated I was 17 and my friend announced she was 16. Although he was not our server and was the server for the other side, he came to us repeatedly and only came to our table, not checking in on another one. Anytime he passed by our table he would grab my shoulder, he said things like “Ahh ready to order a margarita? Oh no, you have a few more years to go” along with “white girls are wild” flirtatiously to my friend. While these interactions were unsettling to two teenagers who went dining out without a guardian, I pushed it past myself. Whenever we went to leave, he shook my friends hand then proceeded to make her hu him before forcing me into a hug and kissing the top of me head. Neither my friend nor myself knew this man yet he felt comfortable enough to kiss and force himself upon us. As we made our way to the door he stated, “Come back in 3 years and I’ll buy you a margarita” with a wink, acknowledging both of us are underage yet he still continued to act inappropriately with us. My mom called the manager when they acknowledged this is not the first time this man had done this, he had done this to a server. Then sent us to another manager who said he’d handle the situation. Whether or not this man continues to work for this business or gets fired, is not something I am in control over. I will not be returning to this restaurant due to fear for my own safety. If this issue was dealt with properly the first time, I would not be left feeling uncomfortable and disgusted. I hope this review helps...