What a mistake this was. After having the grilled cheeses talked up all evening we stopped by and I was ready to go to town. Unfortunately there was only 1 grilled cheese on the menu and it was $12 for some american cheese on challah. The other claimed "grilled cheeses" read more like hot sandwiches with a slice of cheese melted in as an afterthought. Distraught, I resigned myself to getting the pretzel, because my assumption was that it would be difficult to mess it up, but I'll be damned if they didn't find a way. I was not sure before tonight that the main texture of a homemade soft pretzel could be "gritty," but I have since learned. The pretzel came with a side of cheese sauce for dipping, it was a sauce with a faint hint of cheese. My date got the thunderbird, a hot sandwich focused on turkey with a suggestion of cheese found under the heading "grilled cheese" that must be the reason behind the annual tradition of the president pardoning a turkey, to spare it that same, shameful fate. The $8 side order of onion rings (at least if ordered by themselves) seemed to have been of the same quality that would be found in the frozen section at the local dollar general. The staff was kind, from what I could hear at least, but the obnoxiously drunk group yelling and roaming around the bar was too much to take, forcing me walk out, leaving most of my beer unfinished, a pretzel, and my hope for ending my night on a...
Read moreOn 8/19/2020 I encountered I think one of the rudest Managers ever. I had purchased a salad at Simple Green and wasn't aware the tables on the street were for the business customers only (it was 1:15 pm NO ONE was eating outside, but me). The 1st time the manager informed me the tables were for the business patrons only, I shared "I'm sorry, I was not aware", I continued to finish my lunch. He returned, this time very rude. I said to him, that he wasn't clear the 1st time that he wanted me to leave. So I gathered my unfinished salad and left.
He walked away with his back turned to me mumbled something I could not make out. I even called to speak to the manager on duty . . . the employee I encountered picked up the phone and his attitude got worse. I ask if I could speak to someone else, his exact word were, "this is as high as you'll get" OMG!!!
I'm a HR Manger and would never allow my team to speak to a customer like this.
Unacceptable behavior during times like these.
I'll reach out to Department of Consumer and Regulatory Affairs to report as...
Read moreDirty sticky place with high prices and bad food. Don't believe the menu online. We went there because of the menu just to find out that 75% doesn't exist and prices are much higher. NEVER EVER again! We walked in and the waiter said that everything is fresh and made on spot, so we decided to give it a try even though the prices were much higher than their webpage. Ten minutes later everything that we order was served cold and with no taste. Chicken alfredo pasta - complete joke. There were no pasta, but elbow macaroni + watery sauce and freezing cold chicken and bacon. Chicken Wings - cold, no taste and hardly to chew. 3.Mac n cheese - was ok, from a box Reuben - they should take that away from the menu right away until they learn what Reuben sandwich means. 5.Mahi mahi taco - cold and blah Burger - the only ok meal of the night. Not good, but still OK compare to...
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