Smoothie King — Restaurant in West Chester Township

Look forward to a good smoothie on my short break sometimes. Last time I ever will go here. I once again for about 5th time for 9 dollars received a watery flavorless mess. When I walked in like normal I greet “hello” to silence with 2 workers blank staring at me. I immediately felt unwanted and thought about leaving. When I go to order this girl is looking down to no greeting. I was confused if she was ready for my order as she was looking down. I don’t get how the “tip” option is immediately in your face and these type of workers expect you to tip for that service? I then received my smoothie, I said “thank you” once again silence. The icing on the cake is they charged my card twice for this terrible service and smoothie. Unbelievable. Don’t bother...

I went in on a day that had a special for two medium smoothies for $10. Despite that, I ordered 2 Large smoothies. After leaving I realized that I had received 2 Medium smoothies. I looked at my receipt and had been charged for 2 Larges. (over $20) . I called and the manager apologized and told me that I would have a $10 credit (or a free Large smoothie) the next time I came in under my name. When i went to redeem this, i was told there was no way to validate it and they couldn't offer me what was promised. Normally I love this place, and am a frequent customer. I understand that people make mistakes but I also would like to receive what I pay for, or for it to be made right. I will not...

The Smoothies are the best only 4 stars because although i frequent the establishment and the employees know my order without me even stating it, newer employees need more training on the rewards program i always earned my reward point for $ 1-2 off my next visit but with new employees they forget to scan or obtain your phone number for the transaction therfore you dont earn your points and have to be inconvenienced to contact customer service to scan your receipt to prove you purchased a smoothie...