Sbarro — Restaurant in West Chicago Township

First time coming into this establishment and was definitely my last! Received a coupon for my birthday to redeem for a free pizza slice. The coupon specifically states I can either print out the coupon OR PRESENT THE COUPON WITH THE PROMO CODE LITERALLY ON THERE SO THEY DON’T ASSUME I USED IT ALREADY, and the cashier looked confused as if shes never seen a coupon from Sbarro before. One of the female workers that was working right behind the cashier said I had to physically present a print out of a coupon. Then the cashier presents the coupon to the male manager that was on staff at the time and says that the systems have recently been updated/changed and so I have to bring a print out of the coupon. If the coupon specifically states I have the option to do either or, and we’re in the modern era of advanced mobile electronics, why would it be so difficult to accept the coupon being displayed on my phone? They acted as if I was deceiving them for a single slice of pizza and I honestly felt very ashamed of how I was being treated knowing I took the time out of my lunch break to go in for a slice a pizza. Truly an unprofessional experience and was not dealt with the upmost integrity of the company by either...

It's Sbarro so I don't have high expectations. The best part is that it's open pretty early so if you got off on the Pink line by the hospital in the morning then you could pick up a pizza slice or other entrees for lunch. Staff is there enough though you may have to go up to the check out counter first. Once they got your order it's pretty quick. It's never been busy when I went so plenty of seats inside to eat in. The place looks like a cafeteria but nothing bad about it. It serves it's purpose when you don't have time to go to the student centers for food or the other restaurants...

Sbarro is located in the Medical District, right next to the CTA pink line. Really convenient for commuters. So surprised everything on the menu was under $10.

Still practicing social distancing, only 33 people are allowed in the seating area.

One wall has this long scenic mural, all things Italian Vienna, Italy.

The staff were greeters, acknowledged your presence, said bye on my way out, and thanked me for coming. This makes me say, it will be my go-to place when I visit the Medical District...