De Pasada — Restaurant in West Chicago Township

I'm a 1st time costumer ordering threw uber eats. The food was really fricking good. The service not so much.

I orderd a steak torta with jalapeños and a 4oz red sauce, a steak tostada with jalapeños and a 4 oz red sauce, and a strawberry banana jumex drink.

I get a phone call stating that all they have is pop. So I asked for a coke. When I received the food the 1st thing I noticed was the sauce was green. I then quickly realized that there where no jalapeños as well.

The issue is I paid extra for both orders of jalapeños as well as the red sauce. Also the jumex juce is more expensive than the pop.

I called and explained everything to the lady who picked up the phone. She was understanding and handled the phone call very professionally.

I was originally going to give them 1 stars on the service. However after the phone call and considering how well she handled the call, I'm giving them 4 stars. Can't do 5 because mistakes where made. I would still recommend this place to friends & family but would caution them on the extra...

4-26-2022 2 way combo with chicken shawarma and gyros. So good. The gyros is not an actual combo item on the menu, but they are very accommodating. Everyone is always nice here.

10-20-2021 5 stars for their chicken shawarma and customer service. That’s saying a lot because I usually hate chicken shawarma. I haven’t have the lamb chops or shank yet, but everything else is pretty standard. -beef shawarma: decent and flavorful. Kind of tastes like steak with A1 sauce -chicken kabob: not as flavorful or tasty as the chicken shawarma. Also a bit dry -kefta kabob: dry, chewy and bland -lentil soup: very good. Heartier than other lentil soups I’ve had elsewhere I always get half dill rice and half yellow rice. I like them both.

FYI they charge for...

The staff are so amazingly friendly and always aim to please, and the food is OUT OF THIS WORLD, and the prices are very affordable! After eating here, all other taquerias have been ruined for me. I am a bit biased because the carne asada here is my favorite ever, it is so flavorful, moist , and filling, it’s my favorite in all of Chicago. The restaurant is clean and cozy and the staff have always been so warm and friendly towards us. We are local college students, so we’ve experienced our fair share of taquerias and little dives all across the city, and even my friend who lives in Little Village loves De Pasada and it’s easily in her top 3 taquerias. There’s just so many good things to say. 10/10 I always...