Starbucks — Restaurant in West Chicago Township

just a suggestion for the individual responsible for heating up the products in the morning. It seems there was no real system in place and instead of putting them out as they get warm saying individually or in groups of three the individual sort of waited until there was 1015 hot food orders and then took it to distribute which made most of the customers have to wait, which created the impatient atmosphere.

it might be helpful to take the orders as the other ones are cooking that way the food will stay freshly warm and allows people to come in at separate times to get the item at the counter instead of having everyone wait for those 10 to 15 orders to be ready.

There is also an issue with sanitation as there was dirty paper towel and food on the bag with food. It seems as the utensils and gloves are not used based on visible red stained fingerprint

Additionally, other times, they have not updated the system to show how to stock items and when ordered was unable to process a refund, even though they were...

I work in the hospital next door so this is my go to Starbucks but I will need to start going to a different location in the mornings. It seems that almost every time I come in here, my order is messed up. I usually do mobile orders and put no sugar in my drink, but it seems like they almost never read the label and put sugar in there and 90% of the drink is milk. I understand mistakes can happen but even if I kindly mention it to the barista, I’m usually always met with a rude comment or an attitude so I gave up trying to have them remake it. Extremely upset that no matter how many times you reach out to customer service for this location, the same things keep repeating. Never have this issue with...

They closed the second starbucks down in the hospital and I've tried to give this location the benefit of the doubt, while consistently waiting 40 minutes for a drink , but after waiting 34 minutes for them to tell me they ran out of oatmilk today at 8:40am, which they were out of the previous day as well at 2pm.. I'm pretty much outdone.. this is a sign for me to make coffee at home.. but what I don't understand is..

1.) Why not turn the option for people to order oatmilk off, if you know you're low?

2.) As manager or shift lead why wouldn't you order enough or more than enough inventory for such a high volume of foot traffic given the abrupt closure of the...