Subway — Restaurant in West Chicago Township

The owner of this place has really bad customer service. I go here a lot because I work nearby. A few weeks ago, I had a big order for $175 for my colleagues, and I brought some coupons. The guy behind the counter, who might be the owner, said we could only use one coupon per person. I was okay with that and started placing my order with someone else. But he kept repeating the same rule three times while making my sandwich until I paid. I got upset at his rudeness and told the cashier I heard and accepted the rule the first time. The cashier laughed at his boss.

Today, I went back and ordered two 6-inch subs, cookies, a footlong pretzel, coke, and chips. I asked for a shopping bag, and the same guy said they didn't have any, even though I could see bags hanging behind...

Rude employee, an older gentlemen with greying hair, will curse loudly at customers in Urdu. He will curse at you if you ask for a sandwich off the menu, he will curse at you if you try to build a sandwich, he will curse at you if you try to use the app, etc. Funnily enough, he is nicer to Rush employees, but he doesn’t remember who you are, he just bases it off whether you wear scrubs or a badge, so I get wildly different service depending on whether I come in with a white coat or as a patient! So we got a guy plainly cursing at people in a foreign language at as this shop, making sandwiches nothing like the original order, and having employees skip ahead of other customers. It would be funny if the guy were...

I just tried the new smokehouse BBQ chicken sub that is new at Subway. I like this bbq sandwich way better than their last attempt with the pulled pork. I don't think the difference is in the meat, however. The sauce tastes very different than their last one. This one has more kick to it, whereas the pulled pork was very bland. To my best knowledge I ordered them the same way, so I can attribute the difference only to the meat/sauce combination. The chicken version was also much cheaper, as I got a footlong for only $6, plus tax. The pulled pork sub was at least another dollar, probably more. I would definitely have it again, and I hope they keep this on...