Pho Lee & Bubble Tea — Restaurant in Westminster

I recently visited Pho Lee with my family, and it was a terrible experience. There was only one waiter working while the manager, a short, older man, was supposedly “supervising,” which really meant sitting down and doing nothing instead of assisting his overwhelmed server.

The food was a big issue. I ordered the sesame chicken, and to my shock, it was undercooked—nearly raw. However, the actions of the manager were truly despicable and the worst part of the entire experience. When I informed him about the chicken, he immediately became defensive and argumentative. In the most appalling and unprofessional act I’ve ever seen, he took a piece of chicken off my plate, stuck it in his mouth, chewed it, and said, “It’s good.” I was absolutely horrified. Never in all my years of dining have I witnessed such disgraceful behavior from a member of the staff.

The food was so inedible that I sat there for an hour eating nothing rather than touching that raw, disgusting chicken. The manager’s actions were not just unprofessional but the low point of my entire week.

I will never be returning to Pho Lee, and I highly recommend avoiding this place if you value good service, properly cooked food, and basic...

My wife and I were excited to try Pho Lee, but we’re extremely disappointed. The online ordering system was not working, so we had to call in our order which was no big deal. They said our order would be ready in 20 min, however, when I arrived (after 20 min) it wasn’t ready. Again, no big deal, I didn’t mind waiting a few minutes. After 15 minutes of me waiting there, I was told that someone else took my order and now they were making it again. I waited another half hour for my order to be ready (now a total of 45 min after my order pickup time). Then, the food was not packaged securely and somehow leaked all over my car on the way home. My wife’s pan fried noodles were completely different than the picture on the menu. They had a completely different type of noodle and the noodles were all dried and stuck together because they had been burned while cooking. The dish was barely edible. My pho was also very disappointing and was extremely salty. The only thing that was just OK were the spring rolls. $40 wasted. I will definitely not be...

Almost all of the food was delicious but the sesame chicken we ordered for our 3 years old was very off. The chicken was definitely out dated and the sauce seemed spoiled. When our daughter took a bite she gagged and spit it out which led us to try it ourselves because she is NOT a picky eater. My husband and I agreed it wasn’t good and when we told the waiter he proceeded to bring the owner over and that’s when the experience turned really sour. He was very defensive and dismissive. He cut me off multiple times and was raising his voice. He insisted I pay for it and he kept explaining they make the chicken once a week and then he stormed off the continuing yelling about it to another server. I just decided to pay for it and when the waiter apologized and gave us our bill he was quickly yelled at too and ordered away from our table and we didn’t receive service again. I tipped the waiter because honestly I felt so sorry for him. Just unfortunate the OWNER brings such negative energy to this place. It was a first try but we will not...