First off absolutely delicious fries. Highly recommend the combination of vinegar and ketchup. The service was another story. I'm a 48-year-old woman who happens to have a 27 year old guy friend. Nothing nefarious, we just get along. We ordered the $10 order of shareable fries, and when he walked away for 5 seconds, I stood at the counter waiting for the fries to arrive. I began to grab four napkins, and an employee began to snap at me because I had not bought any fries. I informed him that "we" had bought fries, at which point my friend returned, oblivious to the fact that I had just been treated like a thief for taking for napkins.
This is not a good business practice, to immediately bark at someone, to immediately assume that they are trying to steal something from you.
You gave us a tiny cup of fries that cost $10. If someone grabs a couple of napkins, maybe have mercy on them. Perhaps a seagull unloaded on them. If you were nice about it maybe they'd spend 10 bucks on a little cup of fries as...
Read moreBeen going here since I was a kid. Great fries. But today came here at 6pm it wasn't busy it took forever to get asked for are order. The one girl told us she can help us over here. She took the order in front of us and then left like she was getting off and the girl that replaced her disappeared. They were arguing with it looked to be the manager and snickering things under their breath before she disapered. Then we just waited for someone to take are order and no one ever did till finally the manager asked are we waiting for something. I said yes we havnt even been helped with a little angry voice due to being ignored. And he said can I help you with a rude tone back not even apologizing. It was just all very disappointing because the fries are good but next time I'll just keep walking. Then he went to the back to text rather stay upfront to make sure any other customers have the...
Read moreWhat ever happened to service with a smile? I felt like I was bothering the cashier giving her my orders. Loved these since I was a kid and visiting from Florida couldn’t wait to have them again. Huge disappointment. Besides the fact a large bucket of fries now cost $17.25 , a small small side of cheese they have the nerve to charge $3.25, total $22.28 for fries and they were not good. The bucket was not over flowing like others and the fries were not hot and fresh. I think they were leftover because they were all tiny piece and hardly any whole fries. I will not be visiting them again this trip like I did before. 1 and done, sorry no shout out for you. And forget about the lemonade $$$$. Only good thing was the beautiful view of the...
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