We started having a lovely time on Irish Weekend until the bartenders and fake manager ruined our weekend with their unprofessional, condescending, rude, down right wrong conduct. My husband put his debit card up on the bar right away and the bartender took the card to the register. After the 1st band ended, the bar cleared out. We were saving seats for our friends who wanted to eat with us who were on their way. The bartenders rudely (with attitude) asked us not to save seats. We understand bar etiquette, no one was waiting for a seat at this time and we would have given up seat if needed. We asked to check out after being treated so disrespectfully. Our card was missing! The staff insisted they never took our card. We both remember precisely that they in fact did. Our card was charged from this seedy establishment. We were very upset and asked for help, the fake manager continued to berate us and yell. Patrons looked at us like we did something wrong! We were inconvenienced by not having a debit card that evening, publicly humiliated, and had to go to the bank to dispute charges placed on our card after being misplaced and obtain a new card. We went back the next day to show they indeed had our card initially proven by an inaccurate transaction on our card. We calmly asked for an apology. The fake manager refused to admit their mistake. The facts are that they took our card, proven by transaction at bank and charged another party's bill to our card. The fake manager yelled and cursed at my husband. What a shame to employ incompetent, angry, unhelpful employees. We were enjoying the live music and the potato soup was delicious. The food looked amazing; however, we would never frequent here again. Fake manager said "bring it on!" After cursing at us. *"Fake manager" because I could find a better service at Mc Donalds. No disrespect to McDonald's. Be ware of your...
Read moreI finally got to visit here after hearing about it for about two years from my parents, Carol & Fred who I know are frequent guests❣ Anyway we went last Monday. We came in on for Dueling Pianos & they were awesome. I was greeted by Kevin, the inside bartender who was so nice & welcoming. Then I met Mark. What a pleasure plus he's hilarious . Steve was our bartender on the outside deck. He made me the best drinks. Very impressed. But the best thing about this place is the food & the atmosphere. Everyone is so friendly. My mom & I split the shrimp quesadilla which was phenomenal. Fred had the salmon plus mashed & steamed veggies. The two girls next to me got the pork chops & the roast beef platter. The smells coming off their food was scrumptious. I wanted to sample everything. So you can get regular bar food or a fancy dinner better than anyplace on the island. Rita the owner showed up. I complimented her on the food & everything else. She's so nice. I highly recommend going here. You will not forget it & want to go back regularly just like my mom Carol & Fred. Just a great...
Read moreWe went to this place last Saturday for the life music and a small dinner..Even though it’s still off season they should have posted on their site that music is in the afternoon Saturday and Sunday . The only evening they play now is on Friday. Of course we got there at 7 pm and the band was packing their equipment to leave.The server was a sweetheart, but not much experienced with American meals and was working alone in the main area of the pub. I ordered a Reuben sand with little sauerkraut and the Russian dressing on the side. I ate half the sandwich because I happen to like Reubens a great deal and I was very hungry, but I never saw the sauerkraut nor the dressing! I asked the server on the way out and she was very apologetic and brought me some dressing to take for the rest of the food. I do give the server credit as she was the only one waiting on the main tables by the bar and had a very pleasant personality.We with lll go back in a couple of weeks when the season starts and you have more employees on staff working the same shifts!Also, fir early evening...
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