Cinnaholic — Restaurant in Wilmington

Visited yesterday, 5/3, and the whole experience was off. Like my husband and I were burdening them. It was tense and I know that’s so weird to use to describe this but seriously. You’ve would’ve thought we cussed out those young ladies out and read them for filth lol. My husband is never one to comment on things like this but immediately when we left he said this. This was our first time here and let me tell you, I was so excited. I talked about this ALL WEEK however when we walk in, I say “hi, how are you” and we were just shot weird looks. No greeting, nothing.

The first time here, it’s a bit overwhelming because there’s so much and so many combinations you can choose from so we were just trying to figure everything out. Silence and weird stares. After about a minute or so, I just simply say “sorry, this is our first time here so we’re taking everything in”. The cashier just says well if we can help let us know and just weird stares after.

Because of this tense environment and silence, I just quickly picked something to get out of there and didn’t really look over the full menu in its entirety. I got the cookie monster and my husband got the Apple Caramel I believe (which let me say, they’re both great). While they were both amazing, after this experience alone, I don’t think we will be returning, which is so disappointing because I really wanted to try this place and loved the cinnamon rolls here.

We didn’t let the experience ruin our day but it’s like damn, say something other than let us know if we can help and here’s your roll. We told them to have a great day and still…blank stares and weird silence. If this is usually how staff treats their customers, please have a chat with your team and fix it. I promise you, it would probably turn a lot of your bad reviews into positives but sadly I don’t believe I can get my husband to come back to this place with me to see if maybe it was just a one off or if it’s...

♥️You don't have to be vegan to enjoy vegan food ♥️ 2 days ago was National Cinnamon Roll Day and hubby loves Cinnamon Rolls. The ad for this place came across my feed so I checked out the menu and was shocked (in a good way) with all of the options. Decided to surprise hubby and stop in. I got the seasonal pumpkin cheesecake and The Battleship rolls along with a brownie, a chocolate chip cookie, and a few mini rolls. Yes, i got a little carried away🙈. I wish I would've taken pictures of the rolls before he began devouring them. He did let me taste a few pieces. Warm, gooey, soft, moist and rich are a few words I would use to describe these beyond Delicious treats. Unfortunately hubby is already looking at the menu for his next visit. So apparently we'll be seeing you way sooner than I thought. PS: dont let the word "vegan" mislead you into thinking these treats aren't amazing. Signed...

Our experience was decent. The young lady who works here never greeted us or came over to the sign that says “order here.” We looked around and waited until she was ready to help us, then she muttered the dullest “are you ready?” I’ve ever heard. It seemed like we were inconveniencing her somehow. 😔

On the bright side, the cinnamon rolls were good. One has enough sugar to have you set for weeks! I’m not convinced that mine was completely done all the way through, but it had cookie dough on top, so I could have been tasting that. Regardless, it was fun to eat.

I am very active on google maps, so if the owner thinks that further communication about my experience is necessary, then I will provide that for them. We went to this location on June 19th around 2:15. The employee had dark hair...