Former Little Caesars as well as Domino's employee here. I worked in pizza for about 6 years in total. I understand when there is a rush that things are stressful. I can entirely relate to being stressed out under a major rush in these conditions. It's something I empathize with and typically would not leave a review on.
But this store did not have a drive-thru, does not deal and delivery, had only one order in the online order shelf, and the phones never rang once while we were there. In general there was no reason for the store to be rushing The Way they were. The manager was very obviously upset the moment we walked in the door. She gave my friend and I the "geeze another customer making things harder" look. I fully understand this feeling when things are crazy.
But this store had literally no traffic going on so there was no reason for this treatment. I did tip. I did say thank you. We never complained or made any noise while we were in the store. We kept quiet and simply observed and took our food and left.
I simply wanted to say that it brings me sadness to leave this review on fellow Pizza people, but if you aren't in a major Rush then you have to curb the way you come across at the counter. We did nothing wrong by entering the store. We were made to feel as though we were the problem simply by existing.
Normally if there's a crazy rush or if it's a few minutes close to closing, I don't bother a business because I understand what it's like to be on the other side of the counter.
I cannot understand the way we were treated today. My friend and I took great time to think about this before leaving this review. We analyzed it and we cannot see any reason why the store was rushing so hard for zero customers. We shouldn't have been...
Read moreWent there to buy a sausage pizza. The cashier told me one was in the oven and almost done. So i paid and waited for the pizza. 30 minutes later i'm still sitting there waiting. I see new people come in and ask for a sausage pizza and they get one immediately, so i get up and ask for an update on my order. The cashier just pulls another sausage pizza out of the warmer and gives it too me. They weren't keeping track of orders placed at all. I could've sat there for hours staring at them and wouldn't of got the pizza i paid for until i asked the cashier for a pizza as if I just came into the store. The pizza itself was very disappointing. It had a few sausages at the very center of the pizza and that was it. It occurred to me this pizza cost $8, the same as a one topping pizza at dominos. Domino's has far better pizza and customer service, and is now no more expensive than little caesars. Little Caesars has the same low level of quality and service as they did when they were the cheapest around, but now that they are as expensive as better pizza companies, there is no...
Read moreExtremely disappointed with Little Caesars Winona. I advise a student club for Winona State University and on two instances now they have not be able to accommodate a purchase order form from WSU.
Sept. 5 - no one working knew how to process a purchase order so I had to use an alternative form of payment. Then, when we ordered 15 plain cheese pizzas, they gave us 15 pepperoni pizzas that we terribly cut. While waiting for the order, I asked the staff what's the best way to use a field purchase order going forward and they said to just call to place my order about an hour before we want to pick them up.
Oct. 16 - I called an hour and a half before I would have liked to get the pizzas, and the phone was passed to 3/4 different staff members because no one knew how to do a purchase order. Then, the last young lady I spoke to told me that they were unable to accommodate my order (15 plain cheese pizzas) because I needed to call 4-hours in advance and rudely told me to go somewhere else with my order - which is exactly what I did and will continue to do...
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