Heff's Burger Club — Restaurant in Winston-Salem

I arrived here around 2:10pm on a Saturday afternoon after leaving work. There was a line of about 10 people in 4-5 parties. I got to the counter and finished ordering at 2:21pm. I was told it would be ready in about 10-15 minutes.

They had an event going on. People could get the Hamburger Yelper and fries combo for $10 by checking in via Yelp app. I ordered each of my sons a kids grilled cheese and a basket of fries to share, as the cashier said that it is big enough for them. I also got a drink for myself. All of the drinks are in the cooler. The cashier told me that they are all the same price ($2.50). I got the orange mango juice. For some reason I was thinking it would more like a smoothie haha.

All of the tables for 4 people was full. I allowed my sons to sit at the two person table while I stood. After like 5 minutes, I asked to borrow a chair from another table when a gentleman switched tables as he was sitting at a 4 person table.

As we waited, it started to get busier and busier! By 2:30pm, all of the table were full. They have a water container and cups for people to get water for free. I got two for my son.

At 2:40pm, (after 20 minutes) I went back to to the counter to check and see if I missed them calling my name. The cashier said that I was up next.

This may not be the most kid friendly. Grilled cheese was the only kid menu option. Also, as soon as got in line, one of my sons noticed (and brought to my attention) a green light up object of an alien sticking up his middle finger and smoking. The food arrived 2:45pm. Everything was fresh! The fries was seasoned perfectly! The kids commented on them. The grilled cheese were huge! No major complaints besides the wait. I would definitely return, but probably with friends...

Heff’s caught my eye when I was about to compromise my ethics and eat at Jimmy John’s next door. But “Heff’s” is local, sounds like “Jeff’s,” and that Jimmies Johns guy hunts endangered elephants, so F him.

I walk in and immediately feel good about my decision. “The Killing Time” by Echo & the Bunnymen on the speakers? Check. A neon sign featuring a smoking alien giving patrons the finger? Check. Burgers with names like Ladykiller & Holy Roller? Check. I may never leave.

I step to the bustiered cashier and order the double Piggly Wiggly with crinkle cut fries and a Diet Coke (it offsets all other caloric intake). Wendy’s executive chef once told me that double cheeseburgers deliver the perfect amount of umami, and if there’s something I never want to experience, it’s insufficient umami.

Within minutes, my name is announced via bullhorn while Joy Division’s “Love Will Tear Us Apart” plays.

With the first bite, I am transformed. The patties’ crispy edges are complimented by a peppery flavor and angelic slices of bacon. The crinkle fries boast the perfect amount of Cajun seasoning. I begin to weep tears of joy just as Nick Cave’s “The Weeping Song” begins to play.

Did I mention that I am in Winston-Salem for a funeral? But this is not a time for sadness. As I finish my meal, Heff’s confirms that life should be a celebration, and our job is to bring joy to all those around us.

Five stars.

And now they’re playing Morphine’s “The Cure for Pain.”

This...

The food was underwhelming... For the money, the burgers were small... the portions of fries were ok, I guess. The atmosphere was a little cringey and somewhat disturbing! The chairs were from a middle or high school... the tables felt tacky and kind of dirty, and the bathroom was gross! The wait time for 4 burgers and fries was roughly 35 to 40 minutes!! This wasn't a place that I would say I would ever crave or want to go back to! We ordered 4 burgers and fries, they don't have combos, so everything is separately priced. We also got a cookie monster cookie for 8 dollars and a chocolate chip cookie for 5 dollars. The total was 62 dollars for me and my 2 kids to eat.. I don't mind paying top dollar for top dollar food, but this certainly isn't that!! There is one girl working behind counter taking people's orders and also calling names for people to come get their food. She was also dealing with the trash and trays and food baskets by the front door. I saw one table get the wrong food when their name was called. They took it back, and I'm not sure if it was served to the right people or they trashed it. It's probably safe to say I will not be back.

My teenage son did say he would get to go from them again.... Not me! It's just not worth the money for the quality or quantity of...