Spanish Riding School — Attraction in Vienna

So embarrassing and shameful for the museum, since the manager was sure to make us regret our visit. We were headed to the Sisi museum but there were no signs near the entrance of the Spanish riding school, even if they are not in english. We entered to get information about the museum which the worker responded to by saying “We have guided tours.” So we bought our tickets and when we walked a bit across while waiting for our time slot, we noticed the sisi museum before us. Hence realizing that we had mixed the museums up, we went back to the spanish riding school for a refund because we had paid 37 euros. (1 child and an adult)

The worker was very reluctant to give us our refund although we had exited roughly 5 seconds ago, and we assured her that we could pay a fee or get our refund by cash.

She called her manager who was a Karen with repulsive manners. She came fiercely and raised her voice, saying that it was on us for not reading the labels. We accepted, put asked for a refund since we hadn’t done anything with the museum yet and said that the worker hadn’t given us information to which the worker raised an eyebrow and childishly defended herself “Oh yeah?”

Almost spitting on our face with anger, the manager told us that we could get a voucher only and when we asked on info about it she said she didn’t care. How shameful that they prefer 30 euros over customer service. Literally stole our money, and kicked us out in a threatening voice.

I must remind you that the refund must be given, because we hadn’t even entered the museum. Have fun spending our money, Karen.

Edit; we attended the museum since we were not able to get our refund and my opinion hasn’t changed. This was such an expensive waste. Our guide couldn’t even speak proper english, let alone didn’t know anything about the spanish riding school worth knowing. The hall was pretty but boring and useless. A...

I watched the show on Friday 26th of April. They presented three performances that lasted a total of 30 minutes. The rest of the time was pointless speeches by the presenter who would brag about how amazing the School is and try to justify the totally failed performance of the second and third parts with excuses... So during the second part, one of the horses really didn't like to be there and showed it on multiple instances. On the third part another horse would just change it's course suddenly putting the rider and the other riders and horses at risk, constantly. The excuse by the presenter was the clapping of the crowd scaring the horse, but shouldn't this be part of the horse's training in the first place? And then there is the matter of sitting in the venue, or rather the matter of not sitting. The exaggerated price you pay for the cheapest sitting will not really allow you to sit at all, because of you do you can only see half of the arena. So you need to stand per chance to be able to view more, but it's pointless. And then there are the standing tickets... What a disrespect to the audience and a clear statement that this is a sport for the Elite. On a final note, I just have to commend on the SRS promoting - via the presenter during the show - the selling of horses... I guess if they continue with shows like the one I watched, that will be their only way of getting some income. To conclude, if you plan to travel to experience the high art of horsemanship, you have the better and cheapest option of Córdoba, Spain. There you will get flawless performances, more riders and horses participating, double the actual duration time, about half the ticket cost, no standing tickets and anywhere you are seated you can see the...

Spanish riding school , is highly overrated event. It's overprised for what it is. Nice building, nice architecture, great history, 17th century bla bla. Simply SKIP it. WHY?! What is wrong?! This place has very little number of seats, and prices for these seats are pretty high. I paid 33€ for standing ticket. I bought my ticket 3 months in advance,and this was the only available option! When I arrived at the place I was badly surprised by the lack of organisation.Literally get inside and find a spot using your elbows.I felt like I am on a train in Bangladesh, not at a classy horse riding show. If you have 180€ for a seated ticket you might see something. This is why I am trying to give insight to other fellow travelers, because the UGLY is not on their web site. Pictures and videos not allowed! This is a dealbreaker for me.If I spend thousands of $ to visit Vienna I want memories. For some weird reason the employee of this place are not offering much help to the visitors. After exacy 17 min watching 5 horses making circles while some classical music playing . I was fed up by the place, bad customer service, poor experience, and I left. If you want to see horse riding masters go to rodeo.This is simply an overpriced circus .I red a lot of positive reviews, BUT I found that most of those exited reviews are written by peopple who have not been at the RIDING SHOW! Most of those people have been at the stables, or watched the RIDING SHOW morning TRAINING. Just look at their pictures! Pictures of the stables, gift shop, or stables yard across the street( the flying horse).Some people obviously wrote reviews about something they have never seen. MY VERDICT based on MY personal experience- not...