We like to go here every time we're in Canmore because our kids love to go swimming. But even though we go the recent experiences haven't been that great. I've found a few of the life guards a little excessively power tripping. This latest time it was my daughters first time ever in a pool so I brought my gopro and the first picture I took, a selfie of me and my daughter in the pool, the life guard came over to tell me to ensure I was only taking pictures of my own family. The kids aren't allowed to use boogie boards even though they were using them properly to swim back and forth across the pool. The life guard came and took them away saying they are needed for the lane swimmers only to just put them away. The hot tub is regularly at it's limit of 25 ppl so they won't let you in despite lots of available space. It's disappointing that our 4 year old boy isn't able to ride the slide when the hotel slide goes into a deep pool and this one lands in a trough. Most of the kids area features don't typically seem to be in use (big dump bucket and other spray features). Only some of the family change rooms have a change table. Parking is pretty tough to find. The climbing wall has always been crazy busy. I do find the pricing reasonable and the lazy river is a fun feature. Some of the lifeguards are great.