after their free walking tours in Bogota and Medellin, I was ready to give them a five star interview. however, then I trusted their service and booked the paid Guatape trip with them and was disappointed.
the communication is just poor for this trip for some reason. no response for the whole day then when I finally heard back, I was booked on the wrong date... the night before my tour I received conflicting pick up information from two different people and they kept messaging me after I had already went to sleep to prepare for the early pick up. the confusion continued to this morning when one person showed up before the scheduled pick up time. I rushed downstairs then they just left without telling me. then they continued to ignore my messages and calls so I was left stranded this morning at my hotel not knowing what's going on.
I was told that this tour is bilingual but the English explanation is woefully lacking. I appreciate the guide trying but she speaks so fast that it's hard to understand. the other person on the bus only speaks Spanish so we had no idea what he kept saying during the drives and no one bothered to translate it for us on this 'bilingual" tour. it just interrupted our naps on the bus.
I messaged the two different people who told me different pickup times and also Andrea multiple times both last night and this morning. it's just a frustrating experience and not how you want to feel when you're trying to enjoy a trip on a foreign country.
their walking tours are amazing with great guides: Daniel in Bogota and Manuel in Medellin. my day trip to Lake Guatavita and salt cathedral was...
Read moreWe booked free walking tours with them in Medellin and Bogota. Absolutely loved our experiences. Both of our guides were fantastic, very informative, and friendly.
In Medellin, we did the Colombian Conflict walking tour with Manu. Manu was very knowledgeable, fun, and enthusiastic. He took us around downtown Medellin and told us a lot of interesting stories. He also gave us plenty of local recommendations as we were walking the streets. He took us to view points, historic buildings, streets with plenty of local food options, all the while talking about conflict in Colombia across periods of time. He was very passionate about the topic and answered all of our questions. Highly recommend booking this tour with Manu.
In Bogota, we did the La Candeleria / Downtown walking tour with Natalia. If it's your first day in Bogota, then this tour should be the first thing to do. It's a great way to explore what the downtown area has to offer and learn a bit about the history. Natalia took us around to all the major spots in La Candeleria and told a...
Read moreI attended the War & Peace Tour guided by Lucho in October 2025 in Bogotá. This tour is offered only in English. Lucho has perfect command of the language, is knowledgeable, honest, and passionate about the topic and sharing it with his tour guests. As an attendee, you acquire knowledge of Colombia’s recent history, key events and key actors leading to the conflict, violence, and peace agreement. No sugar coating, no finger pointing. The guide had an easy to understand picture book with maps, and key images to understand and retain information as he gave the lecture. It was easy to book the tour, find the meeting point, be checked-in and paired with corresponding guide. All reference points were in a small radius. I truly enjoyed the thoroughness and unrushed approach of Lucho, there was time for questions and I appreciated how he quickly and directly related all conversation and inquiry back to the topic at hand. Thank you Lucho, thank you...
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