The Ritz-Carlton, Tokyo

From 2024: Updating my review for my second stay at this hotel. It remains one of my top hotels in Tokyo.

I enjoyed the club lounge so much I booked it again for this stay, and it did not disappoint. The club (and the hotel at large) has one of the best views of Mt Fuji you'll ever see in Tokyo. Check-in was seamless and despite the holiday crowd it felt very relaxing and personal. The club was also large enough to never be over capacity. They couldn't get me my 4pm Platinum Member late check-out due to said capacity, but did manage to swing 3pm which was good enough.

The spa/'heat experience' is 100% worth a visit if you stay at this hotel. Their onsen is magnificent and has a floor-to-ceiling, corner view of either Rainbow Bridge/Tokyo Tower (womens side) or Mt Fuji (mens side). It's honestly worth it for that alone.

The location is not as convenient as the other hotel we stayed at (The Strings Intercontinental) but it's still only a 10 minute walk from Roppongi station, which can get you anywhere you want to go within one or two transfers.

From 2017: Hands down the best hotel in Tokyo. Service was just unbeatable. Above and beyond.

We didn't have accommodations for one night so I went onto Marriott rewards to check out hotels in the area. I ultimately decided on the Ritz Carlton due to location (we wanted to go to the hedgehog cafe in roppongi). The lobby is on the 45th floor in Tokyo midtown right above roppongi metro station - very impressive lobby with stunning water fixtures, live music, incredibly friendly staff and an orchid arrangement that would make my grandmother weep with joy. We stayed at the club level and had access to the club lounge, which serves complimentary food and drinks to club members at basically any time of the day (food varies during time of day and is all delicious). Cannot recommend the club level enough. Food was fabulous and the views were unbeatable.

I usually get a lot of flak at hotels due to my age but the staff were so incredibly polite and nice. I really can't stress that enough. Hikari-san from communications actually wrote me a handwritten card with my pressed clothing in case she didn't catch me in the room when she dropped it off! It was a yukata I had bought in Kamakura and I was struggling with the obi; I called the front desk and they immediately sent up Yui-san (in the photo) to help me put it on. She was so nice and helpful - the bow was beautiful. They really care about their guests. All the Ritz Carlton hotels are wonderful with helpful staff but I think this one has been the best I've ever stayed at of any RC or spg/marriott rewards hotel!

Unfortunately we only could stay for the night as we were leaving Tokyo the next day - next time I'll be sure to book the Ritz Carlton Tokyo for our whole stay! Yes the rooms could be considered dated, in that they aren't that sleek modern you see in newer hotels, but they're very well kept and stately.