Internet connectivity is intermittent. Making payment when internet connection is required can leave you in a dilemna as their mall internet connection can disconnect anytime. Happened several times with me on their app. Shoppers use at own risk.

Prices of goods almost matching that in Singapore. Makes one wonder how they stay competitive or is already losing their competitive edge. The locals simply don't frequent the mall often. Prices of goods is not in good standing for obvious reasons tourists can see. Used to be the place for economic daily items, not anymore. Especially for the depreciating economy and financial depression. Some things there are more costly then in capital Kuala Lumpur.

Air conditioning almost not working at crowded areas in the mall. Stuffy with non circulating air. Breath deep and you smell the stranger beside. Their toilets can freeze you to immobility.

Mall service at their respective stores moderate. Can be better considering it's a tourist spot with almost more then 90% shoppers from Singapore.

Cleanliness of mall common areas is excellent.

Safety at mall common area outside of the mall perimeter; be careful as there are strange people lurking outside. They can stare at you, watch your belongings and keep your bags to the front of you.

Definitely unsafe to walk alone with expensive watches or plenty of gold bangles, diamond rings on, or just walking around with your latest iphone. Their public safety standard and enforcement has much to be desired. Be cleared eye and mindful. Don't assume everything will be well and safe for you and your family. Stay indoors if possible as mall security is generally good with many CCTV around. Same cannot be assumed outdoors.

Generally a place for shoppers due to its strategic convenience. Makes one wonder how long this will last when majority of the SGP shoppers ditch the place when SGD depreciates again the RINGGIT.

Stay safe, enjoy while you can .