Captain Hook Cancun
Captain Hook Cancun things to do, attractions, restaurants, events info and trip planning
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Pros: Good food given they are cooking for 80 people on a ship. Crew works hard to keep you entertained. Waiters did great in bringing the drinks out quickly. The jokes, etc. were geared towards adults. Ship did not rock much. They checked your temp before getting on the ship and advised you to wear your face mask. Restrooms were clean. Cons: Kids didn't get the jokes, they weren't as entertained as the adults. The games were drinking games that you would play at a hotel pool. They didn't enforce anyone to put their masks on. There was NO Social Distancing! The boat was packed in so you were right next to everyone, especially when they had everyone dance. It was a 3 hr. trip that would be better suited for 2 hrs. If I did it again: I would take them up on the VIP offer for the 2nd or 3rd level seating. It's more expensive but you get your own area and keep your distance from the crowd. *It's hard for this type of business to survive with COVID restrictions.
Samuel QuintanillaSamuel Quintanilla
00
Garbage. The Pirate Show & Dinner Sailing was a letdown. Poor acting and lackluster food made for an evening that was neither entertaining nor good value for money. One of the employees persistently followed our group of women, aggressively hustling for extra tips, leaving us nowhere to simply stand and enjoy the evening. Overall, the event failed on all fronts. Update: Following up on your Google Maps reply, as I received no email response about last The employee we encountered was wearing a white bandana and dressed in black. By the end of the trip he was standing at the exit next to the guy with the blue shirt. We did not catch his name, but his behavior was highly inappropriate. He asked our group of six girls for an extra $30 as a tip to allow us to be upstairs. When we declined, he followed us to the back, stating it was a VIP area and demanding payment, he then decreased his amount to 10 usd to let us stand near the ropes at an uncomfortable at the back. We moved to the bar area in an attempt to distance ourselves, but he continued to follow and harass us. In an effort to find respite, we even spoke to another employee, who assured us we could stand further out in the back without additional payment. Despite this assurance, the sense of harassment and pressure persisted throughout the evening. This experience made us feel uncomfortable, harassed, and stranded, which is entirely unacceptable. I hope you will address this issue promptly and ensure the safety and comfort of all future guests. I look forward to your prompt and thorough resolution to these significant issues.
V MV M
40
IMPORTANT!! If you want good seats you must show up early! Get there an hour in advance. If you arrive too late you will just have a stool most of the time except while eating. Also try booking through their website for cheaper tickets. Expect to pay $15 per person for the dock tax. It is cheesy, but definitely worth the price, the food and drink was great. If you expect to just sit and watch theater this is not the one for you. OVERALL It was lots of fun, the pirates were dressed up and we're entertaining, the open bar was nice, and the food was very good and there was plenty of it. The show itself that the pirates did was pretty cheesy, and it's all in Spanish, though it is mostly repeated in English, but sometimes it is hard to understand. If you speak Spanish this shouldn't be an issue. If you go intending to have fun and participate you will definitely have a good time and we did! CONS Honestly the show was about an hour to long. We boarded around 5:50pm for a 6:30 start, got good seats and enjoyed the show. After dinner and the climax of the show, we were about tired out and ready to be done (8:45ish) from there they try to keep you entertained with some interactive dancing and songs and encourage you to get up and dance. This all happens while you sail back to the dock. If the show had concluded and we had been able to get off around 9, rather than 9:45-10:00ish I could easily have given this 4-5 stars for the price.
Richard BastianRichard Bastian
20
This was a unique experience and my daughter enjoyed it but I felt it was not a great value for the time and money. There were obviously too many people crammed on the ship which made service slow and it seemed difficult to move everyone through the dinner process. Our seats were very uncomfortable stools and we were packed in like sardines, literally rubbing elbows with the people next to us. For the last hour the stools were removed and we had to stand for the remainder of the cruise during the dance party. The “open bar” consisted of three choices; margarita, pina colada and beer. The food was not great, lobster was okay. We missed a good portion of the show while eating in a separate dining area. Captain Hook and his crew were great. The fireworks and sword fight were awesome and it was fun when the other ship came alongside ours. They were very aggressive about tipping. They approached my husband three times to solicit a tip. The cruise was quite long, which would have been great if the seating had been comfortable and the drinks had been good. Unfortunately, after sitting on a hard stool for three hours and then forced to stand/dance the last hour, I was very ready to disembark.
googleuser 77googleuser 77
30
The ship was well done. The actors worked really hard at it and were very energetic, but the acting part was too long and a little contrived. The PA system was not very good, so it was hard to hear. We got there 1/2 hour early, and that got us to the front of the non-vip line. This is important because people who arrived later had to sit on little stools in the middle of the deck which were removed later for the sword fighting and dancing, so they had to stand for around 2 hours. It would have been better if they had a separate trip for families. We would have liked to role play and actually dance, not just jump around. They did some line dances, and that was fun. We would have also purchased drinks on shore if it were available to get in the mood. The food was good, Not exceptional. There is a mandatory port tax of $20 at the door, which was a surprise to us. Our waiter never smiled but told us he works for tips, then he told us it was last call an hour before the tour was over and that he wanted our tip then. We noticed that other people were served drinks right up to the end. Then, the crew were passing around their tip bucket.
Jo&Ray StriblingJo&Ray Stribling
20
Empecé con las expectativas muy altas y me chocó bastante la realidad de esta experiencia. Aclaro que fue una grata tarde noche pero no fue lo que esperaba. - La escenografía del barco pirata está bien realizada, te presentan muy bien la experiencia con pequeños shows desde que estás en al cola hasta que terminas. - Lo peor de la noche fue la animación de la capitana del barco (no recuerdo el nombre). Fatal la voz, la interacción con el público, al punto de querer que se callara y simplemente disfrutar del barco, las bebidas y la buena vista. - El show de pelea de espadas era lo mejorcito y aún así debo reconocer que fue un show de muy baja calidad y aburrido - El acercamiento de los dos barcos fue lo mejor por la experiencia de tener dos barcos iguales uno junto al otro pero era simplemente por el aspecto visual no por las dinámicas de espectáculo de los mismos Mi recomendación al probar esta experiencia es que paguen una botella para que puedan acceder a una mesa VIP porque el área general del barco es un desastre, todo apretado, muchas personas a tu alrededor, el acceso a la barra libre se dificultará muchísimo al tener a los meseros atendiendo a tantas personas a la vez. Teniendo tu mesa VIP puedes comer de primero, te atienden directamente en tu mesa para que disfrutes de una buena vista y de tu espacio cómodo sin tantas personas a tu alrededor. La cena está normal, no es nada que te sorprenda pero tampoco te desagrada. A menos el corte de carne de res que fue la opción que pedimos estaba simplemente comible, nado que resaltarle pero tampoco nada que restarle. La coctelería tenía baja calidad. Probamos la piña colada que fue lo mejorcito, el long island estaba malo y la micheladas malamente estaban aceptables. El servicio fue bueno aunque de los detalles que más me molestaron durante la experiencia fue la insistencia en dar dinero de propina una y otra vez. La capitana animadora desde el inicio es diciendo que dejen sus propinas, el mesero también te pide directamente que le des dinero de propina, pasan varios trabajadores pidiendo más dinero y encima al bajarte del barco siguen pidiéndote más dinero. Esto da una muy mala impresión del servicio y el tipo de persona que te atiende durante la experiencia. No generalizo que así sean todos pero al menos las personas que nos atendieron durante nuestra travesía si fueron así (Mesero: Tiburón y Capitana: Mujer, no recuerdo nombre, estaba Jack Sparrow en el otro barco y ella al frente del que estaba). Las vistas son muy bonitas sobre todo porque disfrutas del atardecer aunque no se esperen un paseo por toda la costa de Cancún. El barco básicamente no se mueve del mismo punto, simplemente hace recorridos en círculo en el mismo punto. Es una experiencia que debes probar en Cancún pero teniendo en cuenta todos estos detalles para que no vayas con altas expectativas sobre la misma porque te vas a decepcionar.
Juan Carlos HernándezJuan Carlos Hernández
30
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Reviews
Overview
4.5
(2.6K reviews)
Phone
+52 998 849 4931
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Website
capitanhook.com
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