We had a complimentary pass because we had purchased admission tickets to Xcaret parks. Since it was free and the tower was close to where we stayed, we decided to make use of it. The way up was smooth and we saw the stunning views of Cancun all the way to Isla Mujeres from the tower with the voice commentary explaining the views. We recommend going there around sunset to catch the sun set. However on the way down there was a jolt and we were not coming down. There was a technical failure and they let us know about it after the lights kept going on and off and we were seated in mid air about 100feet above the ground within the rotating capsule of the tower. The crew told us it was a technical failure only after 10minutes. But they somehow managed to bring down the capsule very slowly (inch by inch) after a thrilling half an hour. Later they apologized and said it happened rarely and that it would always be fixed and that the tower capsule would not really fall down. The views from the top were mesmerizing but except for the technical failure the tower was...
Read moreThe best parking spot if you want to go to Isla mujeres with the ferry or you want to visit the viewing tower . There is also theatre, pirate boat experience, beach bar, gift shop , toilets on every floor. You can buy there tickets to many experiences. Do not buy tickets to the ferry from someone else. And do not park somewhere else as they will rip you off. Parking here is 15 pesos per hour and adult ticket to Isla mujeres is 24 dollars and the viewing tower ticket is included .the boat was very spacious , you can sit also outside . There is AC inside. You don’t feel the waves it is very stable boat. I recommend this place...
Read moreThis scenic tower view is included in the xcaret ferry ticket to Isla Mujeres.I was in cancun for 4 days and I live right infront of the tower .I don’t see this tower operating.Whenever I went and check with them they say silly reasons such as rain or wind.Cancun is beach side and there will be wind.I was totally unhappy with the staff over there.One day I waited for one hour to get it to it and we were 10 people waiting.They operated it and won’t last more than 3 minutes.The view is incredible but you won’t even get time to enjoy the ride and view.Very...
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