Unfortunately despite past positive experiences, staff today were argumentative and condescending regarding questions about their newly implemented policy of making it mandatory to purchase socks from them. No patience, explanation of why, or understanding of why there wasn’t an expected change from us as customer. The staff member also refused to swap the socks purchased for better fitting ones for the kids when asked. To top it off other members of staff then used the facilities around us to practice jumping themselves without the mandatory socks. The high cost of the booking, plus the bad customer service experience doesn’t encourage...
Read moreYou come for the jumps, you stay for the people.
What you will find here is something else than some tramps and a cool ramp where you can practice your tricks risk free.
You will meet the best people ever, always willing to help, with a biig smile on their face and motivated for your improvement. Thanks team, got no words to describe how good you are Its a must if you come to Queenstown, no excuses. Learned a ton of things...
Read moreKids birthday party held for a very excited 5 yr old. Party room was a great addition to the jumping and the access to the trampolines from the party room ment the kids could come and go as they please. We had a great time and would def book again The lovely young man on working was really warm and inviting and made our visit...
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