New World Queenstown — Local services in South Island

Unbelievable. Truly one of the more bizarre experiences of my life.

At the produce section I enquired as to whether they had any Chinese garlic (the cheap, half dozen whole cloves in the little mesh bags - as opposed to the tastier but expensive NZ stuff).

The guy stacking produce didn't know so called over his manager.

"Why would you want that Chinese rubbish?!" he asked. I was taken aback.

"What do you mean?"

"You don't want to eat that poison!" he exclaimed. "You'll end up growing an extra arm or something."

I was in disbelief.

I asked why they didn't stock it. He said they had some out the back, but they wouldn't put it on the shelves. I was even more confused.

"Why not?" I asked.

"Because we don't believe our customers want to buy that rubbish." he replied.

"But I am a customer!"

I asked why they stocked the peeled, plastic-shrink-wrapped garlic (also from China) and not the whole cloves? "Doesn't that come from the same place?" I asked.

This is when it started to get even weirder. "Hey man, I know you're a ring-in. We just don't believe our customers want it."

"A ring-in?!"

"From the competition."

I just stared at him.

At this point I gave up. I had no idea what was going on. Apparently he thought I was somebody I wasn't.

Either way, the product I wanted wasn't there - or it was, but he wouldn't sell it to me - and I had been treated like an idiot for asking for it.

Nice...

Nestled in the heart of Franz Josef, the New World supermarket stands as a bustling hub, catering to both locals and visitors amidst the breathtaking landscapes of New Zealand's South Island. This grocery haven invites you into a world of convenience set against the backdrop of lush greenery and towering peaks.

The New World supermarket in Franz Josef seamlessly blends modern amenities with a warm, community-centric atmosphere. Its shelves are stocked with an array of fresh produce, local delicacies, and international fare. The aroma of freshly baked goods wafts through the air, creating an inviting ambiance for shoppers exploring the well-organized aisles.

What sets this New World apart is its commitment to sustainability and local sourcing. Visitors can discover a variety of artisanal products from the surrounding regions, fostering a connection to the area's rich agricultural heritage. The friendly staff adds a personal touch to the shopping experience, making every visit not just about acquiring necessities but also about engaging with the local community.

Amidst the natural wonders of Franz Josef, the New World supermarket stands as a vibrant cornerstone, providing a taste of both convenience and local flavor in this picturesque corner of...

Was a good shopping experience until the checkout process. We were just scanning our items when we asked for the loyalty program as we forgot our loyalty card. The lady came over and immediately started saying the avocados didn’t come up even though we just scanned it and it did come up. She made us scan it again charging us for 4 avocados in the process. She was very rude and then walked off. Then after paying and collecting our receipt we noticed we were charged for 4 instead of 2 as we suspected. Then she told us to go to customer service and then started telling the customer support lady that we scanned them twice when she came over and rudely made us scan them again. Overall very disappointed with this service and would like to see something done about it. Shop with your hard earned money...