I visited Ayurveda Wellness & Spa with my wife on Thursday, 11 September 2025 around 4pm to purchase sesame oil, but the experience left us very disappointed. The receptionist barely looked at us, kept staring at her computer, and gave dismissive replies. When my wife asked about a product, the response was careless, with eye-rolling instead of basic courtesy.
In Ayurveda, the first principle is warmth and healing energy, yet here the very first contact felt cold and mechanical. A receptionist is the face of the clinic — if she behaves this way, it reflects directly on the doctors, the management team, and even the MD. If they cannot ensure that their own staff embody the values of Ayurveda, how can patients trust them with health and wellness? This is not just about one person’s attitude. It shows a failure in leadership and training. In India, even in busy government hospitals, doctors and staff at least acknowledge patients. But here, at a premium Ayurvedic centre in New Zealand, the silence and indifference were shocking. I hope the MD and management understand that customer experience begins at the door, not in the consultation room. If the leadership cannot guide their team to treat people with respect, it’s hard to believe they can provide genuine...
Read moreI had a great experience with Ayurda. I've been suffering from psoriasis and other health issues since gaining 20 kgs in three months in 2020. Over the last four years, I tried every diet, intermittent fasting, keto, and herbal medicines, but nothing worked. I explored everything from YouTube, online sources, and even well-known dieticians, but still, nothing helped. Two months ago, I learned about Ayurveda on YouTube and found Ayurda in Auckland. I had lost all hope but decided to give it a try because I just wanted to heal myself. In two months, I can see a difference not only physically but also mentally. My family is so happy because they can see my body healing, and I am much happier. Dr. Ajit knows what he is doing, and his way of listening to your problems is amazing. Ayurda treatments have also helped me heal my psoriasis. I'm still on my journey with Ayurda, and I know I'm going to achieve a healthy way of living. Thank...
Read moreA Calming and Restorative Experience at Ayurda
I’ve been had several treatments at Ayurda in Auckland, and each one has been a deeply calming and restorative experience. From the moment I arrive, the peaceful atmosphere helps me leave the outside world behind. It truly feels like stepping into a slower, more nurturing space.
The therapists are very knowledgeable, attentive and genuinely caring. They take the time to understand your concerns and tailor the treatments accordingly. I’ve consistently felt more relaxed afterward, with noticeably less tension in my body, a calmer mind and a greater sense of overall well-being.
Each visit has felt thoughtful and healing in its own way. Ayurda is a beautiful place to unwind and reconnect with yourself. I’m always grateful for the care and presence the team brings to each...
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