I just finished playing in the Polish Poker Championship, and unfortunately I don't have many good things to say. The good: the floor men/women were always very helpful, and the dealers were great, although some of them were inexperienced. This was a record breaking event for the casino, and it's great to see such enthusiasm for live events. The bad: the tournament, once Friday rolled around, descended into chaos. Dealers were required to work very long shifts and come back to work after very few hours sleep. Does the law in Slovakia allow this? I seriously doubt it. Also, many of the players who bought in to the main event even several hours before the scheduled start time were put on a waiting list, and then had to wait up to a few hours to play, essentially being treated as late reg. Not only this, but the system in place for moving from the wait list to a seat was basically a massive mob of people crowded around a desk, with one person trying to get people seated. It was complete chaos with no respect for the players or the casino staff. Also, the people working in the cages were very rude to players, and were clearly overworked and exhausted. It's clear the management of the casino do not care about the players or their own staff. There was no attempt to communicate the most basic information to players, such as the time when registration for different events opens. With one hand they take our money, and with the other give us a middle finger. If you want to play in a big tournament, don't play here. For small events and cash games, it's probably fine. Clearly the casino was not prepared for the size of the event, and, based on the continued chaos through Sunday evening, they are not going to make any adjustments. I definitely won't be coming back for any events, big or small.