We visited the show today (11.12.2022) in KKL. The theater starts with the people welcoming you in. Sadly that in this case it was not exactly a welcome. There were two people standing at the doors and the lady “greeted us” by saying „you are seriously late“ (we had still 4 minutes before the show, and it was not our intention, we left for the theater 90 minutes in advance). We are a serous concert and Theater goes but have never experienced anything like that before. When we were entering the lift she was making faces and said to her male colleague that we were “scheissspät“. We have paid for the concert, that was supposed to be a birthday treat. We did not pay for the lecture, we also did not pay for the opinion, arrogance and the attitude of that “lady”. By leaving I wanted to ask her colleague to give me her name, but we decided not to ruin the evening even more. Reading the reviews, I couldn’t help but noticed that it is not the first and only accident with rude and unfriendly customer attitude.

Now to the building. The hall inside, in spite being modern, looks like an old school gym. Maybe for some it would be appealing, but for me personally it lacked the details and „Theater vibe“. Sound is good but the seating arrangements are unsuccessful, if you want to buy the tickets, better be in the central part.

We were unlucky to buy the tickets at the 4 floor, balcony. First part I was dead with panic because it feels crazily unsafe. And again by reading the comments, I saw that I am not the only one to have the same emotions about those seats. To be fair, KKL in reply to one of the comments raising the safety issues reassured that it passed safety standards but oh, god, it is still pretty scary. Now to the view. It is very disrespectful to sell the tickets to those places, as the visitor should have a possibility to see and have a view from every seat: Somewher better, somewhere worse (but the whole stage). If you stretch your neck to the side like a giraffe, you would see something. If you are a practicing yoga instructor, you would bend a bit more and see the 50%_60 % of the stage. The idea is to come and enjoy, relax and feel the magic of the sound. To feel COMFORTABLE. I surely did not feel myself that way tonight.

As for the show, Glen Miller Ochestra I would rate 2,5 out of 5.