Update: after everything Connor the employee still continues to act like a child and be unprofessional.
Had the worst most degrading experience here 4/1/24 at 7pm. I had called ahead to ask about the trial free day pass. I got to the gym with my partner and told the front desk guy.
He (white, blond, male)was the most unprofessional snobby person I have ever encountered. Got there excited to try out a new gym and when we told him that we were there to try it out and if we could do the trial day he said âwe donât do that if we did we would go out of business broâ so then I told him itâs literally on their website and I had called earlier about it. he said âI canât just let you in cause I donât know if your telling the truthâ then I showed him the website saying there was a free day pass he answered laughing âwell whatever I canât stop you go crazyâ as we were leaving he told his coworker âdonât believe anyone saying anything about a free passâ
If he doesnât like his job he should just leave instead of acting like a child.
Did my work out...
   Read moreI have had mixed experiences with this gym. I will say that the trainers here are some of the most positive and helpful people I've had the pleasure of working with. Big thank you to Kent, Caitlin, and Ali especially.
Now for the ugly side of this location. The management here is atrocious and sketchy. The manager Gabe once refused to give me a refund for an error in billing and instead offered my tubs of protein powder to account for the mistake. I have never seen anything like that before. I also approached management because I was moving to a new city, and I would no longer be able to train here. Instead of cancelling my personal training sessions, they charged me an extra month, refused to refund me, and then refused to transfer my sessions to another gym. Sketchy management with sketchy business practices.
I have to add that this gym is in the bottom section of a parking garage that constantly smells like sewage. It's a pervasive smell that accompanies you on...
   Read moreIf your looking for a gym to go to, this is the place to go! This place is amazing!! Amazing coaches, staff and members! So grateful to be apart of this amazing community!!! I have grow so much from coming here, from hiit classes, boxing, strength training and now Jiu Jitsu!! This gym has so much to offer! I just wish their kids club open at 4:45pm, instead of 5pm! It doesn't give me enough time to stretch and warm up before class start.
Well all the coaches are great here. I wanted to thank the following coaches for always motivating me and helping me reach my goals! Thank you Coach Giovanni Campos, Kent Tran and Chad Ellertson. These coaches are the best, never push sales on you and always so positive and motivating. They are always there to answer any questions about nutrition, form or techniques. They are there to help you reach your goals, never be afraid to...
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