Valvoline Instant Oil Change — Attraction in Brookings

The service is fast, but terrible quality. They will not change your oil. The customer service is also horrible. I’ve been going here for years and have never had problems, but the workers there now do not care about your car, their job, or being a descent human being. Gabriel especially is very rude and condescending. I usually don’t have any problems here but I was treated very rudely by Gabriel over a simple oil change and miscommunication. He was very dramatic. I will not be returning. Also, when they showed me my oil at the end it was still dark. It did not look like clean fresh oil. This place used to be good. It’s trash now.

After reading other reviews, I’m unsure they even gave me a proper oil change because they simply didn’t like me. It seems many others have had issues with a simple oil change.

Save your time and go to a place that cares about your car and gives you quality service that...

The customer service at this place is the worst. I waited and did not get an oil change during the week, and I regret it. This place is open until 4:30pm on Saturdays, I got there at 3:55pm. I had the pleasure of listening to the employees talk about how people from Crescent City, Hiouchi, Gasquet all wait until the last minute to show up to get their oil changed. It does not feel good to hear people badmouth you while you’re sitting there having them charge your debit card $100 for a service they provide. I have been there before at 4:40pm during the week when they are supposedly open until 5 and had them shut the doors on me. An oil change takes 10 minutes or less. This is the last time I’ll spend a dollar at your business, your employees just...

Great value car wash at $11 for the basic wash, $16 incl tip for the top level car wash. They also include a free air-freshener of your choice scent, and a disposable window cleaner for the inside of your windshield. Easy drive-thru, nice staff, and was done and gone within minutes. Handy location. Happy with result. Car nice and shiny now. It was filthy beyond description. They go over the rough spots, wheels, mirrors, grill, etc , before your car is fed thru the machine. You don't have to leave your car. I understand, you can get a free car wash (deluxe level) if you first get an oil change, then present your receipt on your way into...