Taco Bell / KFC — Restaurant in Brookings

It's taco bell, wish they had mobile ordering. Kfc side has mobile ordering.

I'm updating my review 09/08/2025 The hours are terrible sometimes open past 8pm sometimes I've been there at 7 and they are closed. the times I've had lunch there, they have 1 person on counter 2 people on drive-thru and 1 side being utilized to make tacobells food. Now I will say that the staff seem to be friendly and doing what they can with the staffing they have so good job them. On the other hand when you place a mobile ordering for KFC for a specific time you will still have to wait past that time specified (for me it was approximately 30-45 minutes) and you'll be lucky if they have all the chicken available. Final thoughts would be If you like tacobell and don't mind waiting 15-45 minutes in the drive thru or in the lobby you will get a friendly greeting and they'll help you within a few minutes you just have to wait for the food to be made. There prices have also gone up a little since the last review.

2nd update as of 09-20-25 I met the new manager of here and he seems like he knows what he's doing and was willing to listen to the customers and ask about what could be made right him and they way he acts with his crew gives me hope for this...

Taco Bell/KFC I'm not a fan normally anyway but, when we do go it takes forever to get our food and almost always the order is messed up somehow. One time recently, we went in and it was really busy, not many places to sit, there weren't many people working behind the counter but yet there were 3 emoloyees sitting at a table talking and taking up a big table. Seems like maybe they should have gotten up to help. It's was seriously CRAZY in there! We waited probably an hour before getting our food. I understand people need their breaks but I have also worked in food service before and have had to cut breaks short or interrupt them and finish later becuase things were so busy and help was needed. I have also heard a lot of inappropriate talk between employees, we have had to wait literally HALF AN HOUR or more in the drive thru. MANY times they have been out of things and I have also gotten food poisoning from the chicken before. I've heard similar stories from friends of ours too so I know it's not something that just happens to us... I understand that the manager or someone the had been in recently because there have been so many problems occurring so he was there to fix things but, it seems like the problems are...

We Ordered four cheese rolls up and waited over a hour for them in the lobby . The lobby was utterly disgusting with not a single table slightly clean and every trashcan was over filling where there was trash on the floor through out the lobby. I watched several people stand in line for over ten min before getting any help with many employees walking up to the terminal to do other thing instead of taking orders as they line up out the door, as well as several people cleaning their own tables to sit down eat. In our hour of waiting I watched one employee actully make the orders inbetween their phone time as they were all actively on there phone more then actually doing their job. As someone who worked in the fast food industry lots of times this is ridiculous I have never seen a group of people work so slow and unbothered in their life. Their drive time was at 40 min for one car as well. I have never seen an establishment this gross and poorly managed/ran....