The sales person, Matt was awesome! He helped us find the perfect rings to be remarried to each other again! The staff was a perfect blend of helpfulness and love! Now why I only gave 4 stars is for the Goldsmith that had to resize our rings, it was fitting...yes per size I mind you. But the scuffs left by his laziness was a pure disappointment. This person is suppose to be a schooled Goldsmith, but the scuffs all over our rings were just unbelievable. Seriously his ring was so sharp it was of a cutting factor thank god when we remarried I did not cut him putting it on him. I would request this supposedly Goldsmith if buying from there, to do his/her job! Other than that I’d highly recommend Mees Jewelry. UPDATE 9-24-21 now that I’ve changed it to a 3 star given is because of this...the Goldsmith that resized our rings made it where you can NOT read what carat gold it is! Totally under high jeweler loop can not read it! It’s actually smeared as not to actually read it! This, if you choose to go there make sure you look closely before you leave! Customer service is excellent but check your rings before you leave!!! I/we love our rings we chose, but this person resized them with no polishing them, hence the scratches everywhere and stretched it so much as to not even see the gold carat worth on the rings it’s damaged goods at that point! Who does that?!?!?! UPDATE: Now a diamond popped out and is lost in the enhancer wrap for my ring. Very poor quality! I take my ring off when cleaning or will being doing anything with my hands that could harm it. So losing a diamond was very...
Read moreDid a really poor job at repairing my necklace. Spent almost $100 for them to just slap on a cheap bent ring along with a cheap clasp. To be honest I should have just done the repair myself on my hobby leave and I could have made it look much better. I was so disappointed because I thought that they could just put a new spring in the lobster class on the original necklace. For all the good reviews I'm very very disappointed. I also noticed that when I was in there it was extremely overpriced. The plan 7mm 14k gold rings are $1,100 at Mees, those same exact rings on Amazon are only $589. Also the customer service was not very well. They couldn't even tell me how much the rings weighed... Which is a very important part when buying gold or any precious metal. The staff seem very uneducated in the department they were trying to sell jewelry in. Also be sure to ask and ask again! They were trying to sell us some jewelry brand that wasn't even gold or silver, yeah about 10 minutes before they were acting as if gold plated sterling silver was beneath them and that they didn't carry it. So it seemed that they were a little snooty. I would just buy off Amazon... And if you would like to get a repair I would get it done somewhere else. It would have been different if this was just a $20 repair... But it was over $90!...
Read moreIf I could do 0 stars I absolutely would! I went to Mees today to see about upgrading my ring. (my original ring was bought else where) They took my ring to the back and said that it was NOT a real diamond and was likely CZ. I then informed them of the laser inscription on the diamond gridle, he said he didnt see one and then continued to look at it under magnification...after about 20 minutes he found the laser inscription and still said that it was fake. I was so upset and worried that I spent all this money on a fake ring so I decided to get another opinion. I went to EM Smiths and they had a certified gemologist look at it, it took him less that a minute to find the lasered number and after a thorough inspection he said 110% with out a doubt it is a real diamond, they also offered me more than what I had paid for the ring to do an upgrade if I wanted too. I was still a little worried after I left so I went for a 3rd opinion and stopped at Dixion jewelers in waverly, they had a GIA certified gemologist look at my ring and he said that it is 100% a diamond. I dont know what kind of scam they are running at Mees but I will NEVER give them my business. I hope that they educate their employees and get someone in there with more knowledge...
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