Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices — Attraction in City of Niagara Falls

Horrid. Horrible. Bad. This place embarrasses me as an American. I apologize to anyone that makes a special trip to Niagara Falls because we sure fumbled the ball on this one. Side note Darien Lake is awesome and not that far away. Google it. Crowded, tourist trap, poor management of people and traffic. From all the road construction and empty buildings maybe it will be cool in like 10 years? I freaking hope so. I can imagine this place with streets like Gatlinburg Tennessee, packed with all kinds of cool and funky regional themed shops and weird Adirondack themed stuff that is cool. Rooftop pools with glass observation decks overlooking the falls. Maybe a waterpark and themepark with rides swooping over the falls! Right now though, lines to go down under the falls and maid of the most are atrocious! It's the internet age people lets fix this with technology. An app that can schedule your whole visit to the falls to reduce wait times. More elevators or stairs or something down into the falls so it's not such a clustered mess getting down there. Heck build restaurants and stuff down in there with observation decks that would rock! The Canadian side looks way cooler are we really gona sit around and watch them have...

Located in the heart of the downtown tourist district, just minutes from Niagara Falls State Park, the Niagara Falls USA Official Visitor Center can provide enough information to fuel an epic adventure. Knowledgeable staff can help you figure out what to do, where to go and how to get there, in addition to an array of services like area maps and brochures, Itinerary planning assistance, Tour referrals and attraction tickets, Public restrooms, Luggage storage available for the day only; fees ranging between $10 - $20 based upon number of bags stored, Complimentary Wi-Fi, Complimentary 30-minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow Boulevard. Visitor Center open 7 days a week and is closed on Easter Sunday, Thanksgiving, Christmas Eve, Christmas Day and...

I am a Type A personality/big planner when we travel to new places, but for some reason Niagara Falls was just a little difficult to research! We stopped into the visitor center on our first day in Niagara Falls and were met by Dan who was SO incredibly helpful!! The visitor center was the perfect place to find out what was open, how to obtain tickets, and learn about local fun spots like BlackBird Cider Works (highly recommend taking the drive!)!

The best part was that we got a honeymoon capital of the USA certificate because we were on our honeymoon :) thanks to Dan for leading us to have one of the best trips we’ve ever taken.

If Dan’s boss sees this, I hope you give him a raise because he is wonderful!!!! He was by far the nicest person we met during our entire trip to western NY and Niagara Falls! Thank you...